Office AssistantDispatcher

• Free uniforms
• Health insurance
• Paid time off
• Parental leave
• Profit sharing
• Training & development
• Vision insurance
• 401(k) matching
• Competitive salary
• Dental insurance
• Flexible schedule
• Free food & snacks

• Answers phones with a professional tone and attitude for various sources.
• Updates customers notes within the system.
• Dispatches jobs from the system to infield technicians.
• Upload and enter data to the system to support the staff.
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Contributes to team effort by accomplishing related results as needed.
• Other duties as assigned that support the overall goals of the organization.

• Skill in using Microsoft Office products (Word Excel and Outlook)
• Skill in basic filing and recordkeeping with a focus on speed and accuracy
• Ability to provide excellent customer service by assessing customer and vendor needs meeting quality standards for services and provided excellent customer service
• Ability to cooperate and solve problems in a team environment
• Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
• Ability to follow instructions and communicate effectively orally and in writing
• Ability to organize work for timely completion

• Customer-focused and Customer Service Orientation - Works with business partners vendors and customers to assess their needs provides information or assistance resolves their problems or satisfies their expectations; knows about available products and services; is committed to providing quality products and services; honors all of the franchises commitments to customers by providing helpful courteous accessible responsive and knowledgeable customer service.
• Effective Communications - Practices meaningful two-way communication by speaking clearly paying close attention and seeking to understand others listening attentively and clarifying information and attending to nonverbal cues and responding appropriately; influences others by persuasively presenting thoughts and ideas; gains commitment and ensures support for proposed ideas.
• Interpersonal Skills - Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity race gender disabilities and other individual differences.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations; builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary.
• Service Focus and Teamwork Values and delivers high quality professional responsive and innovative service while cooperating with others to accomplish common goals; works with others within and across the company achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.

Precision Door Service provides residential garage door service. With over 100 locations our professional and certified technicians repair over 1000 garage doors everyday - nationwide. We also sell and install a wide selection of garage doors and garage door openers.

We have been selected multiple years as Franchise Business Review Top 50 Franchises for Franchise Satisfaction.

We ranked #13 in the top 20 new franchises by Entrepreneur magazine.

We also ranked #227 in Entrepreneur magazines Franchise 500.

We received the Spirit of Success award from Southwestern Bell.

Multiple franchises with the Angies List Super Service Award.

To provide outstanding garage door repair service complete customer satisfaction and a program that rewards excellence from our franchisees technicians and staff.

To establish Precision Door Service as the public standard and national household name in garage door repair service.

This franchise is independently owned and operated. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise location should be made directly to the franchisee.