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Office Assistant


Job Location:

Hartford, CT - USA

Yearly Salary: $ 66670 - 66670
Posted: 11 July 2026 (30+ days ago)
Application Deadline: 8 October 2026
Vacancies: 1 Vacancy

Job Summary

Introduction

The State of Connecticut Department of Consumer Protection (DCP) is currently accepting applications for an Office Assistant position within the LicensingServicesDivision in Hartford CT.


The Licensing Divisionis tasked with the data entry review approval and issuance of almost 200 different license types. The Licensing Division is statutorily mandated to deposit all licensing fees within 48 hours and maintains and supports online applications and functions to streamline its licensing programs. The division responds to inquiries related to licensing requirements and issues and processes annual renewals for numerous license types. The Licensing Division makes information available by maintaining the Departments website and its online license verification website.

We Can Offer You
Position Details
  • Full-time 40 hours/week
  • Monday - Friday First shift
  • Hybrid work environment available
  • 450 Columbus Blvd Hartford
The Role
Office Assistantduties include:
  • Data entry and review of new and renewal applications for all other DCP regulated licenses
  • Assist with basic support all online applications and functions
  • Process and post initial and renewal online applications
  • Deposit all application fees
  • Answer division telephone
  • Assist in the completion of system configured workflows
  • Assist in maintaining files and responding to public inquiries
  • Perform related duties as required
ABOUT US
The mission of the State of Connecticut Department of Consumer Protection (DCP) is to promote a fair and equitable marketplace and to ensure safe products and services for consumers in the industries that it regulates.
Selection Plan
FOR ASSISTANCE IN APPLYING:

Check out our Applicant Tips on How to Apply! Need more resources Visit our Applicant Toolkit for additional support throughout the recruitment process.

BEFORE YOU APPLY:

  • Note: The only way to apply to this posting is via the Apply or Apply Online buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

QUESTIONS WERE HERE TO HELP:

Due to high volume we are unable to confirm receipt or provide status updates directly. For recruitment updates please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process reach out to Sharon McIntosh at

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for independently performing a full range of general clerical functions or for carrying out responsibility for the flow and completion of clerical work in an assigned area.

EXAMPLES OF DUTIES

Performs the full range of general clerical duties as described in the following areas:

  • TYPING:
    • Types a variety of materials in relation to other duties or as assigned;
    • Enters and retrieves data on computers tablets and other electronic equipment.
  • FILING:
    • Sets up and maintains office procedures filing and indexing systems and forms for own use.
  • CORRESPONDENCE:
    • Composes routine correspondence.
  • REPORT WRITING:
    • Compiles and generates recurrent technical statistical or financial reports requiring judgment in the selection and presentation of data (format).
  • INTERPERSONAL:
    • Provides general information and referral services in response to citizen complaints or questions regarding an agencys services or authority;
    • Responds to inquiries from other work units or departments/agencies;
    • Applies agency policies and state statutes and regulations in determining case status or responding to requests for procedural assistance;
    • May lead lower level employees in carrying out assigned clerical functions.
  • PROCESSING:
    • Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly;
    • Processes a variety of documents in determining routine case status;
    • Exercises discretion in choosing appropriate follow through procedures within defined guidelines including assembling and reviewing incoming materials for accuracy completeness and conformance to established guidelines and agency policy and procedures verifying information through use of internal resources and contacts with sender and other work units and soliciting additional information as required by correspondence;
    • Processes purchase requisitions/purchase orders for subsequent action;
    • Prepares payment lists and billing invoices;
    • Receives shipments of materials and matches/verifies shipment or billing invoices against original purchase orders;
    • Maintains files journals or account ledgers by posting credits expenditures interest etc.;
    • Figures payments costs discounts and adjustments using prescribed methods and formulas;
    • Receives monies in various forms such as cash checks and money orders and prepares for deposit;
    • Maintains inventory and orders supplies;
    • Uses a variety of electronic equipment to perform job functions.
  • Performs related duties as required.
KNOWLEDGE SKILL AND ABILITY

  • Knowledge of office systems and procedures including proper telephone usage and filing;
  • Skills
    • interpersonal skills;
    • oral and written communication skills;
    • performing arithmetical computations;
  • Ability to
    • perform a full range of clerical tasks;
    • operate office equipment which includes computers tablets and other electronic equipment;
    • operate office suite software;
    • schedule and prioritize workflow;
    • read and interpret complex instructions.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Two (2) years ofgeneral clerical work experience.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one/half (1/2) year of experience to a maximum of two (2) years.

PREFERRED QUALIFICATIONS
  • Experience using Microsoft products
  • Experience communicating both verbally via phone and in writing
  • Experience scanning and working with Rich Text Format (RTF) and Portable Document Format (PDF) documents
  • Experience completing assignments within specified deadlines
  • Experience with data entry
  • Experience with the processing of fees
SPECIAL REQUIREMENTS

Persons having responsibility for supervising or observing the behavior of inmates or custodialindividuals will be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women minorities and persons with disabilities.

ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such a job class is not meant to be all-inclusive of every task and/or responsibility.

Required Experience:

Junior IC


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