Office Assistant Adult Education

Up to 10 hours per week Saturdays 8:30am 12:30pm and evenings 4-8pm Flexible schedule to meet departmental needs

This position assists the Adult Education department with administrative support offering solutions for concerns raised by students community members and College employees. The Office Assistant is responsible for providing customer service helping with the intake and testing process and other duties that ensure the office runs smoothly.

• Help students community members and College employees on the phone in-person via email and virtual web conferencing with general questions
• Provide support to instructors with technology needs supplies and course materials
• Schedule appointments and call students for enrollment and retention purposes
• When needed refer students to other Adult Education office staff
• Prepare and organize test equipment materials forms and files for testing at MCC
• Help students with the registration intake and orientation process
• Perform a variety of clerical duties which may include but is not limitedto:create and maintain digital and paper files and enter support tickets for IT and/or facilities issues
• Work collaboratively with others ( stakeholders vendors) toaccomplishfunctions and responsibilities including providing administrative backup for other departmental administrative support services during breaks lunches emergenciesvacationsor other unexpected absences
• Other duties as assigned by the department

• High School Diploma or equivalent
  
  

• Bilingual (English/Spanish English/Polish English/Ukrainian English/Russian)
  
  

• Ability to effectively use Microsoft Office products and office equipment (fax copier etc.)
• Ability to apply and adhere to all federal state and College laws regulations and policies including those that speak to student and employee confidentiality requirements such as FERPA
• Ability to work and communicate effectively with a wide range of coworkers applicants students community members and vendors
• Commitment to and respect for diversity equity and inclusiveness
• Commitment to the Colleges mission vision values and goals
• Ability to safely hand - push/pull carts up to 40 pounds and lift up to 25 pounds

Equal Employment Opportunity

McHenry County College declares and reaffirms a policy of equal opportunity and non-discrimination. The College will make all decisions regarding admission employment participation in educational programs or activities without discrimination on grounds of race color creed or religion sex national origin ancestry age order of protection status marital status physical or mental disabilities military status sexual orientation gender-related identity pregnancy unfavorable discharge from military service or other factors prohibited by law. Decisions regarding employment include hiring promotion termination wages or salaries benefits and other terms and conditions of employment.MCC is committed to fostering an inclusive and accessible college community.

To request reasonable accommodation to participate in any aspect of the hiring process contact Human Resources at .