Office Administrator

PURPOSEThe purpose of this position is to ensure the accurate and efficient processing of customer orders from initial entry through final delivery. This role supports coordination between sales production and shipping teams while maintaining organized documentation timely communication and smooth workflow operations. Additionally the position provides administrative and office support to help maintain an efficient well-organized and customer-focused work DUTIES AND RESPONSIBILITIESDaily Coordination & CommunicationCommunicate regularly with the sales team to confirm job details timelines and priorities. Help ensure orders are processed on time and resources are properly assigned throughout production and Documentation & ProcessingPrint organize and verify order paperwork to ensure information is accurate and routed correctly. This helps reduce errors eliminate duplicate work and keep production moving Tracking & CompletionMonitor the status of active orders and ensure they are properly closed once completed. Maintain accurate records so teams can easily track progress delivery status and job Ticket Preparation & OrganizationPrepare and sort order pick tickets so warehouse and production teams can efficiently pull load and complete orders without delays or & Order Fulfillment SupportAssist with shipping documentation and confirmations to ensure orders are sent out on time. Help manage backorders track deliveries and support accurate billing and performance Support (Invoicing & Expense Coding)Assign appropriate accounting codes to invoices and expenses to support accurate financial reporting and cost Administrative SupportPerform routine office tasks such as scanning documents managing office supplies and tracking REQUIREMENTSTo perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. High school diploma or General Education Degree (GED) and one (1) year administrative or related experience; or an equivalent combination of education and 1. Organizational SkillsAbility to manage multiple tasks documents and priorities simultaneouslyMaintains structured systems for tracking orders paperwork and deadlines2. Attention to DetailEnsures accuracy in order processing documentation billing and data entryIdentifies and corrects errors before they impact production or delivery3. Communication SkillsEffectively communicates with sales production and office staffClearly conveys order details updates and issues across teams4. Time Management & PrioritizationHandles high-volume workflows and competing deadlines efficientlyPrioritizes tasks to ensure on-time order processing and delivery5. Problem-SolvingIdentifies process gaps delays or discrepancies and helps resolve themProactively addresses issues to prevent workflow disruptions6. Customer Service OrientationSupports internal and external customers by ensuring timely and accurate order fulfillmentMaintains a professional and helpful approach when handling inquiries7. Technical & Administrative ProficiencyComfortable with data entry systems order tracking tools and basic accounting functionsProficient in standard office software (e.g. Microsoft Office)8. Coordination & CollaborationWorks effectively across departments to keep operations alignedSupports teamwork between sales production and shipping9. AdaptabilityAdjusts quickly to changing priorities workloads or business needsHandles a mix of operational and administrative tasks10. Process Improvement MindsetLooks for ways to improve efficiency reduce errors and streamline workflows11. Accountability & ReliabilityTakes ownership of tasks and follows through to completionConsistently meets deadlines and maintains high-quality standards12. Safety AwarenessUnderstands and follows workplace safety proceduresSupports a safe and compliant work environmentWORK ENVIRONMENT / PHYSICAL ACTIVITYThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential is generally performed in an office setting and generally sedentary but may involve walking or standing for brief periods of be required to occasionally lift carry push pull or otherwise move objects up to 25 pounds.