Office Administrator I General Admin

PURPOSEResponsible for performing a variety of general administrative and office operations support ResponsibilitiesScheduling and Routing:Dispatchers plan drivers routes and schedules using load boards and dispatch software to assign loads efficiently. They optimize routes to meet delivery deadlines reduce fuel costs and minimize idle time often lining up the next load immediately after a delivery Compliance and Documentation:They monitor drivers logs Hours of Service (HOS) and transportation regulations to ensure legal compliance. Dispatchers also prepare dispatch documents and invoices and maintain records of routes deliveries and pickupProblem-Solving and Support:Dispatchers handle unexpected issues such as traffic delays mechanical problems or customer changes. They provide guidance support and solutions to keep drivers on schedule and maintain customer satisfactionDriver Relationship Management:Building trust with drivers is essential. Dispatchers communicate clearly advocate for drivers when necessary and coordinate home time requests to support work-life balance and driver retentionMonitoring and Reporting:They track truck maintenance schedules monitor en route progress log customer shipping schedules and address complaints. Dispatchers also report to operations or dispatch managers ensuring smooth workflow and operational efficiencyOther DUTIES AND RESPONSIBILITIESMay serve as office receptionist. Greets visitors determines the nature of their business and notifies appropriate staff member while ensuring office security measures are followed routine correspondence office forms and/or other business related data entry/retrieval Incoming and Outgoing mail and interoffice perform office supply inventory and replenishment arrange meetings and conferences; maintains calendars and makes travel and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety duties may be and QualificationsStrong communication and organizational skillsKnowledge of logistics transportation regulations and HOS rulesAbility to multitask and make quick decisions under pressureFamiliarity with dispatch software GPS and load boardsExperience in trucking logistics or customer service is often preferredSUPERVISORY RESPONSIBILITIESThis job has no supervisory REQUIREMENTSTo perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. High school diploma or General Education Degree (GED) and one (1) year administrative or related experience; or an equivalent combination of education and service skillsGood verbal and written communication skillsAbility to apply common sense understanding to carry out written or oral instructionsProficiency in Microsoft Office SuiteWORK ENVIRONMENT / PHYSICAL ACTIVITYThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential is generally performed in an office setting and generally sedentary but may involve walking or standing for brief periods of be required to occasionally lift carry push pull or otherwise move objects up to 25 pounds.