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Office Administrator Chapel Hill, NC
Job Location:
Job Location:
Chapel Hill, NC - USA
Yearly Salary:
$ 55 - 65
Yearly Salary:
Posted:
21 August 2026 (14 days ago)
Posted:
Application Deadline:
19 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Position: Office Administrator
Firm: Rosewood Wealth Management
Location: Chapel Hill NC
Overview:
Rosewood Wealth Management is a fast-growing financial planning firm in Hillsborough NC committed to delivering an outstanding client experience from the very first interaction. We are seeking a highly organized and process-driven Office Administrator to support administrative client service and operational workflows.
This role is ideal for a self-starter with a strong background in client service and administrative support who thrives in a detail-oriented fast-paced and client-focused environment. You will play a key role in supporting ongoing client needs while ensuring account-related processes are handled accurately and efficiently. Clear communication with clients and teammates along with a passion for enhancing the client experience are essential for success in this position.
What youll do:
- Serve as a friendly professional first point of contact for clientsboth in-person and over the phone
- Schedule and reschedule appointments as needed; monitor for cancellations or no-shows and help fill openings when possible
- Support event check-ins and assist with on-site logistics tasks
- Process ongoing service requests such as beneficiary updates address changes and other client or account-related changes ensuring all documentation is accurate and complete
- Prepare and submit forms coordinate signatures assist clients with basic technical questions and ensure all documentation meets compliance and recordkeeping requirements
- Monitor pending requests and proactively follow up with custodians carriers and internal teams to resolve issuesincluding NIGO itemsand keep requests moving forward efficiently
- Keep the CRM (Wealthbox) consistently updated so advisors and team members have clear current information regarding client activity and account status
- Facilitate smooth communication between advisors clients and operational partners and identify opportunities to streamline workflows and improve operational efficiency
- Assist with additional duties and responsibilities as needed to support the team and maintain a high standard of service
What Were Looking For:
- Associates degree required Bachelors degree preferred
- 1 years professional experience
- Demonstrates strong proficiency and confidence working across various platforms and operating systems including Google Workspace
- Self-starter who takes initiative and works well independently
- Excellent communication; written and verbal professional and well spoken
- Collaborative team player willing to assist others
- Demonstrates exceptional organizational skills by efficiently managing multiple client requests and prioritizing time sensitive tasks
- Exhibits meticulous attention to detail and a commitment to accuracy
- Skilled in building strong trust-based relationships with clients by providing attentive personalized service and guidance
Bonus Points:
- Experience in the financial industry
What Youll Get:
Pay & Perks:
- $55k - $65k/year based on experience bonus potential
- Health insurance
- Dental insurance
- PTO
- Opportunities for professional development and growth
Schedule:
- In office: Monday Friday 9am-5pm
- Two evenings a month required for client events
Presented by Advisor Talent Solutions
Advisor Talent Solutions part of the AE Management LLC family of companies supports independent advisor businesses with their hiring needs. We are not the employer for this position. If you are selected your employer will be the hiring business. Our team is your main point of contact initially and will guide you through the application process.
Required Experience:
Unclear Seniority
About Company
Advisor Talent Solutions partners with independent financial advisors nationwide to support their hiring and talent needs.
