Office Administrator

Imagine if you had the skills knowledge and teammates to both understand the root of the worlds most pressing problems and build the technologies and companies best positioned to solve them. RA Capital has done exactly that for more than two decades backing bold ideas in medicines to further human health and now expanding into Planetary Health to improve how efficiently we utilize the worlds precious resources.

RA Capital is among the leading providers of capital and services to the most promising innovators in the world. We invest flexiblyseed to IPO and beyond anywhere in the worldwith $10 B under management and a culture that prizes curiosity rigor and collaborative debate. We are investors who not only fund companies but get elbow deep in building them. From helping them recruit talent to helping them recruit patients for their studies to helping match them to strategic partners and even going to Washington to win reforms RA Capitals large team has people with nearly every relevant expertise one might need to turn an idea into a cure that actually helps people.

If you live for first-principles problem-solving with great colleagues thrive on complexity and want to do meaningful work that ripples across industries and ecosystems youll feel at home at RA Capital. Here questions are welcomed ideas are tested and victories are shared. Even our lawyers are creative and engaging. And dont get us started on our compliance teams wicked sense of humor; nothing about what we do is boring.

Are you ready to bring your creativity discipline and collaborative spirit to help us invent the future Join us and youll collaborate daily with investors founders physicians biologists engineers economists and reform advocates who think in systems and act with urgency.

Join us to invent a happier healthier more productive future - and have fun doing it.

Location: Boston MA (Back Bay)

RA Capital Management is seeking a highly organized proactive and service-oriented Office Administrator to serve as the first point of contact for our Boston (Back Bay) office. This individual plays a critical role in creating an exceptional experience for employees portfolio company founders investors candidates and guests while ensuring the office operates seamlessly every day.

As the face of RA Capital the Office Administrator will embody the firms culture of professionalism hospitality and excellence. Beyond reception responsibilities this role serves as a central resource for office operations facilities coordination meeting support vendor management and employee experience. Working under the guidance of the Director of Office Services & Administration the Office Administrator helps ensure the Boston office operates seamlessly each day while delivering an exceptional workplace experience. The ideal candidate takes pride in creating a welcoming polished environment and enjoys anticipating needs before they arise.

This is a highly visible collaborative role requiring exceptional communication skills attention to detail sound judgment and a genuine desire to provide outstanding service in a fast-paced mission-driven investment firm.

• Serve as the primary point of contact for all employees visitors candidates investors vendors and delivery personnel.
• Welcome guests with professionalism warmth and discretion ensuring an exceptional first impression of RA Capital.
• Coordinate visitor arrivals and notify employees promptly.
• Manage incoming telephone calls screen inquiries and direct calls appropriately.
• Maintain our building visitor system (Prism) and support building security procedures as needed.

• Under the guidance of the Director of Office Services & Administration oversee the day-to-day operations of the Boston office taking ownership of its appearance functionality and overall workplace experience while proactively identifying opportunities for continuous improvement.
• Ensure the reception area conference rooms kitchens and all common areas remain organized fully stocked and presentation-ready throughout the day in collaboration with a day porter.
• Receive sort and distribute incoming mail and packages; coordinate outgoing shipments.
• Order organize and maintain inventory of office kitchen conference room and workplace supplies.
• Receive deliveries and ensure supplies are stocked promptly throughout the office.

• Prepare conference rooms for internal and external meetings ensuring rooms are clean organized and properly equipped.
• Coordinate coffee catering lunches refreshments and meeting supplies throughout the day.
• Assist with hosting visiting candidates investors board members and external partners by delivering a high-touch hospitality experience.
• Support coordination of company lunches employee celebrations off-site meetings and other workplace events.

• Coordinate routine maintenance and emergency service for copiers printers conference room technology kitchen equipment and other office systems.
• Track service requests through completion and ensure timely resolution.
• Maintain vendor contact information and office service records.

• Assist with planning and execution of firm-wide events including the annual summer outing holiday celebration employee engagement activities and other special events.
• Support cross-functional operational initiatives and special projects as assigned.

• Maintain a consistent on-site presence Monday through Friday during standard business hours.
• Serve as a dependable resource for employees while helping foster an organized welcoming and collaborative office environment.

• Proficient with Microsoft Office (Outlook Word Excel PowerPoint) and Google Workspace (Calendar Gmail Docs).
• Comfortable supporting both Windows and Mac operating environments.
• Experience with expense reporting systems workplace management platforms and conference room technology is a plus.
• Ability to troubleshoot basic office technology issues and coordinate vendor support when needed.

• Exceptional customer service and hospitality mindset.
• Outstanding written and verbal communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities while maintaining composure in a fast-paced environment.
• Resourceful proactive and solutions-oriented with a strong sense of ownership.
• Sound judgment and the ability to handle confidential information with discretion.
• Comfortable working independently while collaborating effectively across departments.
• Flexible and adaptable with the ability to respond to changing priorities.
• Professional demeanor with the confidence to interact with senior executives investors founders candidates and external partners

• Bachelors degree preferred or equivalent work experience

• 3 years of experience in reception office administration workplace operations executive support or a similar client-facing role within a professional office environment.
• Experience in financial services venture capital investment management consulting biotechnology life sciences or other professional services organizations is preferred.
• Experience supporting a collaborative fast-paced matrixed organization is a plus.
• Must be locally based and have the ability to work an on site (Mon-Fri) schedule in the Boston office
• Must be authorized to work in the United States without sponsorship or transfer of sponsorship