Office Administrative Operations Manager

Administrative Operations ManagerWho are we:For more than 50 years SSA has partnered with cultural attractions to design the hospitality experience journey freeing our partners to remain bring together admissions culinary and retail with innovation and human connection to shape a seamless guest focus is on people innovation and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality the foundation of how we serve our partners and their Title:Administrative Operations ManagerReports to: General Manager and Assistant General Manager (where applicable)ResponsibilitiesLive out 452 Hospitality by delivering warm welcoming and memorable experiences for every guest and your departments team is set with the operation in mind: hire & recruit for new talent integrate new team members supervise assigned personnel evaluate performance develop coach issue documentation and manage employee vendors to reconcile invoice discrepancies shortages over shipments or to arrange for emergency shipments or new employee orientation process within guidelines of HQ and Client is administered through partnership with Management team or owning directly through Admin for communicating proper documentation on discrepancies to office & management team regarding employee quickly and effectively with SSA HQ Team Director of Audits and Controls Office Team Client and Management Team an integral part of the operational team and assists in motivating staff and cultivating a team cash training programs to train motivate and mentor employees as necessary to knowledgeable and on the foresight of and managing in accordance with applicable local state and federal and updates to management team at a clean safe and organized work and demonstrate a complete understanding of company policies and and implement storage systems policies and procedures to ensure maximum use and efficiency of space and storage areas in warehousing all HQ reporting and daily cash office operations are overseen and met by Admin the absence of Operational Manager(s) and in times of need assists the business in the performance of their SSAfety standards are met by upholding training and daily operational expectations for department that all fiscal deadlines are met to branch administrative support in the form of answering telephones and word and analyzes trend reports graphs and other analytical information for General Manager and other for administering HQ Accounts Payable software and its related transmissions and for all major reporting including but not limited to the Gross Sales Report OFR Trial Balance Reports and Sales by payroll and controllable profit within established guidelines. Meet payroll budget percent expectations for admin department by being strategic with coverage on-call shifts appropriate staff levels in accordance with budget and business an inclusive & supportive approach at the unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as SSA / Unit in driving community effort through hiring efforts engagement activities and focus on opportunities of giving other tasks as deemed RequirementsStrong interpersonal and communication skills including the ability to articulate to our partner General Manager and HQ leadership skills with an understanding of the importance of team building/development while fostering problem solving/decision making skills that are combined with the ability to be financial management merchandising analytical planning and leadership the ability to remain flexible in a fast-paced and/or inventory system ability to stand and walk for extended periods and to move and handle boxes (35lbx 50lbs or more) as necessary to operation which entails lifting and perform all functions as set forth to work varied hours/days including nights weekends and holidays as company vehicle and/or golf cart within the scope of employment requires a valid drivers license and is subject to a DMV ability to stand for extended periods and to move and handle boxes (up to 35lbs) as necessary to operation which entails lifting and perform all functions as set forth to work varied hours/days including nights weekends and holidays as ExperienceFive years of cash handling to five years of administrative management and/or cash room or Food Handling Certified is a education backgrounds accepted must be 18 years old or is by no means an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with this job description. The people department reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (i.e. Emergencies changes in personnel workload rush jobs or technological developments)Compensation and BenefitsFull-Time non-exempt eligible for overtime pay. Paid Time Off plan: up to 144 hours based on tenure. Medical Dental Vision Life Insurance and other voluntary benefits for you and your family; employee premiums applicable. Participation in a 401(k) program with a 15% company match (must be 21 years or older eligible after one year of employment with 1000 hours worked available to enroll during Open Enrollment Periods). SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons including Parental Leave and your or your familys serious medical conditions. Up to 40 hours of Paid Bereavement. On-Demand Pay Program: Get access to a portion of earned wages before payday. Meal Plan & Employee Discounts where applicable Tuition Discount through Partnership College Holiday pay of 1.5 the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day. Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates caps and usage rules vary by location. Locations include: Arizona California Chicago Pittsburgh Connecticut Illinois Massachusetts Michigan Minnesota Missouri New Mexico New York Rhode Island Washington D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked up to 48 hours per year under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked up to 40 hours per year as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked in accordance with the Seattle Paid Sick and Safe Holdings and its affiliated companies including SSA Group A&F Souvenir Cinchio Solutions and Behavioral Essentials are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective California Residents: By submitting your job application you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice (Notice).San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records. Please see the Fair Chance Ordinance - Know Your Rights documentfor more information. By submitting your job application you agree you have reviewed the Fair Chance Ordinance - Know Your Rights document.