Original Equipment Manufacturer (OEM) and Electronic Data Interchange (EDI) Specialist

OEM EDI & Customer Service SpecialistJob Type: Contract to HirePay: $58k/per year (Dependent on Experience)Hours: Monday Friday 8a 4:30pm (some weekends and overtime)Job Summary Were looking for an experienced Original Equipment Manufacturer (OEM) Electronic Data Interchange (EDI) & Customer Service Specialist to help manage customer orders and shipping communications with major automotive manufacturers like Ford GM and this role the candidate will make sure customer orders are processed correctly shipments are delivered on time and electronic documents are accurate. They will work closely with warehouse production and supply chain teams to solve problems monitor inventory and keep customers informed every step of the way. If youre highly organized enjoy solving problems and have experience working with automotive OEM customers and EDI systems wed love to hear from as the primary customer service contact for OEM customers including Ford GM and Stellantis. Process and monitor Electronic Data Interchange (EDI) transactions and Advanced Shipping Notices (ASNs). Manage customer orders through OEM supplier portals and respond quickly to requests or issues. Coordinate with warehouse and production teams to ensure orders ship on time. Monitor inventory levels and work with planning teams to help prevent shortages or shipping delays. Resolve shipment inventory and order issues while providing excellent customer service. Track customer performance metrics such as on-time delivery and shipment accuracy and help improve results. Work with multiple departments to keep customer orders moving smoothly from production through shipment. Assist with shipping activities and warehouse coordination when additional duties as assigned based on workload and department needsRequired QualificationsAt least 3 years of experience working with EDI and customer service in an automotive manufacturing or supplier environment. Hands-on experience processing EDI transactions and ASNs for Ford GM and Stellantis. Experience using OEM supplier portals to manage customer orders and shipments. Strong analytical and problem-solving skills. Excellent communication and organizational skills. Comfortable working with inventory forecasts shipping schedules and customer requirements. Must currently live in the San Antonio area. Authorized to work in the United States without sponsorship. Preferred QualificationsExperience supporting Nissan and Toyota customers. Bilingual in English and Spanish. Experience with EDICOM NetSuite RF-SMART or Pacejet. Previous experience improving OEM supplier scorecards. Warehouse or shipping operations experience.