Oculoplastics Team Lead
Scottsdale, AZ - USA
Job Summary
At AVP we value teamwork providing exceptional experiences continuous improvement financial strength and hard work. We are committed to providing best-in-class patient care pioneering research and technology and most importantly rewarding and recognizing our employees!
- Performs patient work-ups as required by most senior level clinical staff as needed
- Answer patient questions and telephone inquiries but not limited to attaining resolutions to patient problems
- Act as surgeon scribe
- Assist with office procedures injections and other clinical procedures as needed
- Determine which patient should be taken next from the waiting room to be seen
- Maintain a smooth flow of patients
- Maintain inventory levels of all clinic supplies and materials for the team; order all supplies when needed
- Follow up on insurance verifications/auth status as needed
- Look ahead at provider schedules and make adjustments as needed
- Provide back-up support to other technicians
- Assist in the development of training materials for technician staff
- Participate in training of new oculoplastic techs and scribes
- Act as a resource to tech/scribe team members
- Perform other tasks as required
- Certified COA or COT preferred.
- Experience in supervision of clinical operations preferred.
- Working knowledge of all aspects regarding ophthalmic care.
- Demonstrated skills in motivating and training professional staff
- Minimum of 1 year working as an/a OA/Scribe in Oculoplastics specialty preferred
- Excellent communications skills written and oral.
- Ability to manage multiples projects simultaneously.
- Personal empathetic with patients needs
- Well organized with attention-to-detail
- Demonstrated computer literacy
- Ability work as a team member and practice teamwork
- Ability to train and mentor other technicians/scribes and assist in their ongoing development.
- Availability to travel to all BDP clinics including Flagstaff
Your health happiness and your future matters! At AVP we offer everything from medical and dental insurance significant eye care discounts child care assistance pet insurance continuing education funds 401(k) paid holidays PTO Sick Time opportunity for growth and much more!
Required Experience:
Manager
About Company
Our partner practices, including Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, and Aiello Eye Institute have on average been in practice for more than 35 years.