OB Coordinator Mercy Clinic OBGYN

Join Mercy Clinic OB/GYN as an OB Coordinator and play an important role in creating a supportive organized and compassionate experience for our this role youll help coordinate the details of patient care serve as a trusted point of contact and work closely with patients physicians clinics and care team members to help keep each patients care journey moving smoothly.

If you enjoy helping others solving problems coordinating multiple details and providing exceptional customer service this is an opportunity to make a meaningful difference in the patient experience every day.

Location: Mercy Clinic OB/GYN - 10004 Kennerly Rd Suite 230A St. Louis MO 63128

Schedule: Full-Time 40 Hours/Week Mon-Fri Day Shift 7:30am-4:30pm

Join the Mercy Clinic OB/GYN team as an OB Coordinator where youll play an important role in helping patients navigate their this position youll serve as a key point of contact for patients helping coordinate appointments testing procedures medical records and other important details throughout their care. Youll work closely with patients physicians clinics and other team members to keep care organized address questions and concerns and provide a compassionate personalized patient experience. This is a great opportunity for someone with medical office or customer service experience who enjoys working with patients coordinating multiple details solving problems and being part of a collaborative healthcare team.

What Youll Do

As an OB Coordinator you will:

• Serve as a key point of contact for patients and help guide them through their care
• Coordinate office visits testing procedures and other scheduled services
• Assist with patient scheduling and ensure important timelines and follow-up needs are addressed
• Communicate with patients regarding appointments care needs questions and concerns
• Coordinate with physicians clinics and other members of the care team
• Collect and coordinate medical records
• Confirm required pre-authorizations and notifications
• Help facilitate physician care plan conferences as needed
• Assist and escort patients during their visits when appropriate
• Monitor deadlines and turnaround times and communicate potential barriers or needs
• Track and report patient and program information as requested
• Answer incoming telephone calls which may include after-hours calls
• Provide compassionate professional and personalized service throughout the patient experience

Qualifications

Education

• High school diploma

Licensure

• Valid drivers license

Experience

• Previous experience in a medical office or customer service position

Skills

• Strong customer service and interpersonal skills
• Professional verbal and written communication
• Critical-thinking and problem-solving abilities
• Strong organization and attention to detail
• Ability to manage multiple priorities and coordinate details
• Ability to type 50 words per minute
• Knowledge of Microsoft Office
• Ability to communicate effectively with patients physicians clinics and team members

Preferred

• BLS certification

Why Join Our OB/GYN Team

If you enjoy helping people staying organized coordinating care and creating a positive experience for patients this role offers the opportunity to put those strengths to work in an OB/GYN clinic setting.

As an OB Coordinator youll help patients feel informed supported and connected while working alongside a team committed to providing compassionate care.

Bring your communication skills compassion attention to detail and passion for helping others to Mercy Clinic OB/GYN. Apply today!

From day one Mercy offers outstanding benefits - including medical dental and vision coverage paid time off tuition support and matched retirement plans for team members working 32 hours per pay period.

Join a caring collaborative team where your voice matters. At Mercy youll help shape the future of healthcare through innovation technology and compassion. As we grow youll grow with us.