Nurse Coordinator Case Management – Medical Group

Full timeDay Shift

At MercyOne health care is more than just a doctors visit or a place to go when youre in need of medical attention. Our Mission is based on improving the health of our communities that means not only when you are sick but keeping you well.
MercyOne North Iowa is the largest provider of health care services in our region and we are proudly the largest employer in Cerro Gordo County. Our hospital is a private not-for-profit health care center licensed for 346 beds which serves more than 400000 inpatients and outpatients each addition MercyOne North Iowa is a teaching institution. We conduct a Family Medicine Residency Internal Medicine Residency Cardiology Fellowship Hospice and Palliative Medicine Fellowship PGY1 Pharmacy Residency and a School of Radiologic Technology. MercyOne North Iowa is a clinical training site for approximately 500 students from 127 different colleges enrolled in programs for medical laboratory nursing paramedic rehabilitation medical assistants pastoral services physicians and many other medical fields.

Join the MercyOne Family! We are looking to hire a Nurse Coordinator

The Care Transition Case Management Coordinator is a professional practice leader responsible for advancing care coordination patient flow and discharge planning across the acute care continuum. This role maintains direct case management responsibilities while serving as a clinical and operational lead providing guidance mentorship and subject matter expertise to colleagues performing care transition functions. The Lead partners closely with acute care management leadership and interdisciplinary teams to improve throughput reduce avoidable days and support safe timely and effective transitions of care. Adheres toMercyOnesperformance expectations and upholds the Mission Vision and Values of MercyOne.

Schedule:

• Full time 40 hours a week
• Days

General Requirements:

• Knows understands incorporates and demonstrates the Trinity Health and MercyOne Mission Vision and Values in behaviors practices and decisions.
• Coordinates daily clinical operations and supports coverage through schedule input and issue escalation. Identifies improvement opportunities and recommends solutions.
• Supports maintenance of clinical protocols by assisting with organization updates and communication of changes to staff.
• Provides informal coaching and mentorship on Care Transitions practices; supplies input to leadership as needed for performance matters.
• Facilitates timely cross-functional communication with social services utilization review nursing physicians and post-acute providers to ensure coordinated patient-centered care.
• Participates in hiring onboarding and training initiatives contributes to competency assessment activities and provides feedback to support leadership decisionmaking.
• Assists with daily huddles and reinforces key metrics promoting safety quality staff engagement and customer service
• Serves as a subject matter expert for complex discharge planning and care coordination cases providing guidance and consultation to colleagues.
• Supports staff to enhance discharge planning quality documentation standards and overall care coordination effectiveness.
• Maintains an active caseload delivering comprehensive case management services across the acute care continuum.
• Facilitates interdisciplinary collaboration to promote timely discharge safe transitions of care and optimal patient outcomes.
• Assist patients in establishing and maintaining care within MercyOne Clinics and connect patients with appropriate care management health coaching and community resource programs.
• Other duties as needed and assigned by the manager.
• Maintains a working knowledge of applicable Federal State and local laws and regulations Trinity Healths Organizational Integrity Program Standards of Conduct as well as other policies and procedures in order to ensure adherence in a manner that reflects honest ethical and professional behavior.

Education:

• Must possess a comprehensive knowledge of nursing as normally obtained through a Bachelors degree in Nursing or a related field and three (3) years of acute care case management or care coordination experience.
• Current Iowa RN license (MercyOne Genesis - current Registered Nurse (RN) license in either Iowa or Illinois is required at the time of hire. A secondary RN license for the other state must be obtained within 12 months of the hire date.
• Must be comfortable operating in a collaborative shared leadership environment.
• Must possess a personal presence that is characterized by a sense of honesty integrity and caring with the ability to inspire and motivate others to promote the philosophy mission vision goals and values of Trinity Health.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits culture and career development opportunities available to you at MercyOne Health System circle of care.

Want to learn more about MercyOne North Click here: MercyOne North Iowa Medical Center

Mason City

Mason City is North Iowas cultural entertainment and economic hub. Just 120 miles north of Des Moines and 135 miles south of Minneapolis/St. Paul it offers eclectic shopping unique dining and a vibrant community where events are part of everyday life. With excellent schools picturesque neighborhoods quality health care and diverse career opportunities Mason City is truly a great place to call home.

MercyOne North Iowa Medical Center in Mason City Iowa is a full-service acute-care hospital with a long-standing family medicine residency program dating back to 1974 with a focus on training rural physicians. Its recognized in 2024 by the American Heart Association with multiple Get With The Guidelines and Mission: Lifeline awards for stroke ST-elevation myocardial infarction non- ST-elevation myocardial infarction diabetes resuscitation and rural stroke care highlighting excellence in cardiovascular and stroke treatment.

New Hampton

New Hampton is a safe rural community with highly-rated schools in the New Hampton Community School District. Families enjoy small class sizes strong sports programs and community-focused events. Outdoor recreation includes parks trails and an aquatic center.

A faithbased 18bed criticalaccess hospital serving Chickasaw County MercyOne New Hampton Medical Center provides 24/7 emergency inpatient/outpatient maternity family medicine behavioral health orthopedics wound and diabetes care and rehab therapies. It supports around 20000 outpatient visits annually with 14 specialties available locally.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.