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NTC Front Desk Attendant (Part-Time)

USTA

Job Location:

Queens, NY - USA

Hourly Salary: USD 18 - 18

Posted: 19 September 2026 (17 hours ago)

Application Deadline: 17 December 2026

Vacancies: 1 Vacancy

Job Summary

In order to be considered for this role after clicking Apply Now above and being redirected you must fully complete the application process on the follow-up screen.

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sports growth on every level in the United States from local communities to the crown jewel of the professional game the US Open.

Why Work for the USTA

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Dont know tennis Dont worry you can still find yourself in the game!

The Role

As a Front Desk Representative you will be the welcoming face of the USTA Billie Jean King National Tennis Center ensuring a positive experience for all players students and guests visiting our facility.

Warmly greet visitors assist with check-ins and connect guests to court times lessons and program offerings.
Manage point-of-sale transactions and court reservations efficiently in our booking system.
Enforce facility policies and safety standards for court access bookings and site usage.
Assist with the Programs department on community outreach site visits and website course listings.
Work in conjunction with the programs department to ensure that all classes are uploaded to the NTC website in a timely manner.
Answer customer inquiries via phone and in person regarding pricing schedules and event details.
Monitor court usage operate lighting control panels and maintain accurate patron profiles.
Support special events and key operations including US Open assignments directed by the ITC Manager of Operations and Sr. Business Manager.

Who You Are

Previous customer service hospitality front desk or related experience preferred.
Strong interpersonal verbal and written communication skills with a professional phone manner.
Basic computer proficiency and ability to learn point-of-sale reservation and scheduling systems.
Strong organizational skills and attention to detail with the ability to manage multiple priorities.
Ability to remain professional composed and customer-focused in a fast-paced environment.
Ability to work independently and collaboratively as part of a team.
Bilingual skills are a plus but not required.
Must be available to work evenings weekends holidays and special events as needed.
Must be able to work onsite at the USTA Billie Jean King National Tennis Center.
Must be available to work a part-time schedule of up to 28 hours per week.

What We Offer

This is an hourly position with an expected pay rate of $18.50 per hour.
Plan for your future financially and professionally: 401(k) plan with employer matching of up to 3% eligible after completing 1000 hours of work within a 12-month period.

Come one come all

We strongly encourage you to apply if youre interested; all unique backgrounds and experiences welcome!

USTA is dedicated to providing equal employment opportunities for all individuals regardless of age disability national origin race color religion sex sexual orientation gender gender identity or expression pregnancy veteran status marital status family status alienage or citizenship status creed genetic information or any other status protected by applicable federal state or local law.

Required Experience:

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