Now Hiring! Shift Leader – Fire Bowl Café
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Job Summary
Welcome to Fire Bowl Café where modern Asian cuisine meets fresh fast and flavorful dining. Founded in Austin Texas weve been dedicated to crafting an unforgettable dining experience since 1996. At Fire Bowl Café we hold the dining experience in the highest regard ensuring that every meal is not just a meal but a memorable occasion.
Were looking for a Shift Leader to join our team and help lead daily restaurant operations across our Round Rock Arbor Lakeline and Brodie locations. As a Shift Leader youll play an important role in ensuring smooth service delivering exceptional hospitality and supporting a strong high-performing team.
In this role youll lead and support both front-of-house and back-of-house team members maintain food quality and safety standards and help ensure an efficient and welcoming experience for every guest. Youll also have the opportunity to coach and develop employees address customer concerns and work alongside management to improve overall restaurant performance.
If youre a hands-on leader who enjoys working in a fast-paced restaurant environment takes pride in great customer service and knows how to motivate a team wed love to hear from you!
What We Offer:
- $11$13 per hour Tips
- Medical Benefits
- Paid Time Off (PTO)
- Free Meal
- Free Uniform
- Flexible Schedule
- Opportunities for hands-on training coaching and professional development
Job Responsibilities:
- Oversee daily restaurant operations to ensure smooth service and customer satisfaction
- Lead and supervise restaurant employees providing guidance support and real-time feedback
- Assign team members to appropriate stations and help maintain an efficient workflow throughout each shift
- Deliver exceptional hospitality and create a welcoming experience for every guest
- Drive sales through thoughtful upselling suggestive selling and knowledge of menu offerings
- Ensure food quality presentation and service standards are consistently maintained
- Enforce standard operating procedures for food handling storage sanitation and overall food safety
- Conduct shift briefings and communicate daily goals specials promotions and operational priorities to the team
- Monitor service flow ticket accuracy order completion and overall guest experience
- Train and develop team members to improve performance and maintain consistent service standards
- Address customer questions concerns and complaints promptly and professionally
- Complete opening and closing responsibilities including cash reconciliation and shift reporting as needed
- Assist with inventory counts stock levels and ordering when required
- Conduct interviews and participate in the hiring process to help build a strong restaurant team
- Collaborate with management to implement strategies that improve restaurant operations and overall performance
Job Qualifications:
- At least 18 years of age
- High school diploma or equivalent
- 2 years of experience in a fast-paced restaurant environment including supervisory or leadership responsibilities
- Proven ability to provide excellent hospitality and customer service
- Strong leadership and team management skills
- Knowledge of restaurant operations food service and standard operating procedures
- Strong understanding of food handling sanitation and food safety practices
- Excellent communication problem-solving and conflict-resolution skills
- Ability to multitask remain organized and work effectively under pressure
- Ability to coach train and motivate team members
- Must be available to work flexible shifts including days nights weekends and holidays
- Food Safety Certification or willingness to obtain one
Schedule & Locations
This is a full-time position with a flexible schedule. Candidates must be available for day or night shifts with restaurant operating hours generally between 10:00 AM and 9:30 PM. Weekend availability is required.
The Shift Leader position is available at the following Fire Bowl Café locations:
- Round Rock
- Arbor
- Lakeline
- Brodie
If youre driven by results passionate about hospitality and enjoy leading a team in a fast-paced restaurant environment we want to hear from you! Apply today for immediate consideration.
DLCRS is an equal-opportunity employer committed to building diverse teams and fostering an inclusive workplace. If youre driven by results passionate about people and dedicated to operational excellence we want to hear from you.
Required Skills:
Leadership & Team Management Proven ability to lead motivate and develop restaurant staff and shift leaders. Operational Management Skilled in overseeing daily restaurant operations ensuring smooth service and adherence to brand standards. P&L & Financial Management Strong understanding of profit and loss statements budgeting and cost control (labor food and inventory). Recruitment & Training Experience in hiring onboarding and training employees to maintain high performance and engagement. Customer Service Excellence Ability to deliver and model outstanding guest experiences and handle customer concerns professionally. Analytical & Problem-Solving Skills Capable of analyzing performance metrics identifying improvement areas and implementing action plans. Communication & Interpersonal Skills Excellent verbal and written communication for coaching teams and interacting with guests and leadership. Food Safety & Compliance Knowledge of sanitation food handling and safety procedures; ability to maintain a clean and safe environment. Sales & Marketing Awareness Familiarity with executing promotions upselling and driving revenue growth. Time Management & Multitasking Efficient in handling multiple priorities in a fast-paced restaurant environment. Technical Proficiency Basic PC and software skills (email POS systems scheduling reporting tools). Adaptability & Initiative Willingness to assist in various roles as needed and to work flexible hours (including weekends and holidays).
Required Education:
GED or High School
