Non-Clinical Administrative Clerk

Required Qualifications
Education: HS Diploma

Experience:

• Work generally requires three months of clerical or general office support experience to become familiar with activities involved with providing routine clerical support.
• Previous work history in a medical records department medical practice or translatable job experience preferred.
• Experience with Maestro Care EMR preferred.
• Customer service experience preferred.

JOB SUMMARY
We are seeking an Administrative Clerk to perform clerical duties in maintaining patient medical records that include compiling sorting filing collating copying scanning locating verifying completing uploading and transporting confidential information in accordance with established procedures and regulations. Review two outpatient Cardiology Clinic schedules and conduct a chart review for appropriate records for their upcoming appointments. Contact patients and outside medical facilities to obtain outside records or images. Tasks include completing medical records requests information release transcription (electronic release) reception and Master Patient Index. Additional duties include check in/out patients for appointments scheduling appointments and procedures answering directing or forwarding incoming phone calls for the medical practice when applicable.

JOB DUTIES AND RESPONSIBILITIES

• Review clinic schedules and medical charts to determine if appropriate records are available for a new Cardiology patient visit. The records include clinic notes surgical reports holter and diagnostic reports images CT scans MRIs and EKG rhythm tracings etc.
• Process the provider/nurse in basket medical record requests by requesting and obtaining the records from outside facilities.
• Process scan and upload medical records from electronic and paper form:
• Transcribe external referrals.
• Attach referral packet to referral within Epic.
• Request and upload medical images to Powershare or ISCV from outside facilities.
• Clear fax box hourly process and distribute to appropriate staff.
• Contact patients and medical facilities for medical record information.
• Create and mail image requests on a CD to patients and outside facilities.
• Manage send sort and distribute clinic provider and personnel mail.