NOC Lead

ABOUT HUT 8

Imagine the ultimate destination for those who want to work at the cutting edge of technology energy and infrastructure. Hut8 is on a mission to build and operate some of the worlds largest data centers for next-generation computing workloads including AI Colocation Cloud and Bitcoin Mining. We are proud to offer interesting and challenging opportunities for individuals who want to build teams solve problems and make an impact from day one. If youre an ambitious individual looking for a career that is as rewarding as it is challenging youve come to the right place.

ABOUT THE ROLE

Imagine the ultimate destination for those who want to work at the cutting edge of technology energy and infrastructure. Hut 8 is on a mission to build and operate some ofthe worlds largest data centers for next-generation computing workloads including AIColocation Cloud and Bitcoin Mining. We are proud to offer interesting and challengingopportunities for individuals who want to build teams solve problems and make an impactfrom day one

TheNOC Leadis the senior operational authority within our Network Operations Center. This is a hands-on working leadership role where you will operate on the tools alongside a NOC Engineer own incident management and build operational processes (runbooks KPIs change management) from the ground up.

A dominant project during your first year will be leading ourstrategic transition away from our current MSP which will consume 5060% of your focus in the first six months.

Team & Shift Structure

We use a sustainable three-tier coverage model built to prevent burnout:

• Tier 1 (First Response):TechOps Engineers handle after-hours and weekend pages.

• Tier 2 (Escalation):You and a NOC Engineer alternate weekly primary coverage. You only receive escalations if an issue exceeds Tier 1 scope (typically a 30-minute time-box).

• Hours:MonFri daytime (08:0018:00 MT/EST). After-hours pager volume is low averaging just 34 pages per week.

• On-call participation is compensated separately from base salary.

Key Responsibilities

• Incident Management:Own all P1/P2 incidents from detection to resolution. Lead the bridge drive stakeholder communications and deliver full post-incident reviews within 10 days.

• Hands-On Network Engineering: Serve as a working technical lead directly configuring testing and validating changes on network devices alongside the NOC Engineer rather than delegating all implementation. Day-to-day hands-on responsibilities include:
  • Router & WAN configuration: BGP/static routing circuit turn-up WAN failover testing and ISP escalations (AT&T Rogers TELUS Starlink).
  • Firewall administration: FortiGate policy creation and auditing NAT IPS/IDS tuning and HA failover configuration and validation.
  • Switching: VLAN and trunking configuration STP port-channel/LAG setup and L2/L3 routing on Cisco Nexus and ProCurve platforms.
  • Troubleshooting: CLI-level fault isolation using packet capture tools (Wireshark tcpdump) log analysis and connectivity diagnostics across Layers 27.
  • VPN management: OpenVPN/IPsec site-to-site tunnel build-out monitoring and incident response

• Infrastructure & Vendor Ownership:Maintain operational status across 8 remote sites (WAN FortiGate firewalls Cisco Nexus GCP environment NetBox IPAM and monitoring stacks). Own ISPrelationships and ensure Starlink tertiary backup readiness at all sites.

• Governance:Enforce change management protocols (including freeze windows during Bitcoin halving and earnings events). Manage VPN access network automation (Oxidized/Rundeck) and device licensing.

• Leadership:Onboard mentor and run quarterly reviews for the NOC Engineer. Partner with the TechOps Manager to ensure smooth shift handovers via Jira.

What You Bring

• 5 yearsin network operations NOC or infrastructure engineering.

• Proven Incident Leadership:Experience being the primary driver on the bridge during critical P1/P2 production events.

• Technical Stack: hands-on configuration and troubleshooting experience across:

  • FortiGate firewalls: policy management NAT IPS/IDS tuning and HA failover.
  • Cisco Nexus/ProCurve switching: VLANs STP port-channels and L3 routing.
  • WAN circuits: circuit turn-up BGP peering and failover testing.
  • OpenVPN/IPsec tunnel configuration and management.
  • Monitoring stacks: Zabbix LibreNMS Grafana PagerDuty.
  • Packet capture and CLI diagnostics: Wireshark tcpdump and structured fault isolation.

• Cloud & Systems:Working knowledge of GCP infrastructure and Terraform (IaC).

• Process Builder:Highly desirable if you have prior experience withMSP transitions/in-housingor building NOC SOPs from scratch.

• Attributes:Calm under pressure highly communicative and fiercely protective of team sustainability.

ABOUT THE WORK ENVIRONMENT

This role isin office at our corporate headquarters in the Brickell area of Miami Florida. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WHAT MAKES HUT 8 A GREAT PLACE TO WORK

Hut 8 offers a benefits and wellness program that includes medical dental vision life andshort-term and long-term disability insurance as well as paid time are proud to invest in building the best team in the industry. At all levels of the organizationwe are driven by an entrepreneurial spirit radical transparency and relentless growth mentality.

At Hut 8 you will have the opportunity to:

Work with bright driven peers from a range of educational and professional backgroundsincluding software development energy engineering entrepreneurship investmentbanking private equity and management consulting

Design and pitch new products services and other initiatives to a leadership teamconsisting of serial entrepreneurs and seasoned executives and backed by a board ofdirectors consisting of industry veterans of energy finance and government

Debate ideas and alternatives in a truly meritocratic setting where the learning curve issteep and the lessons come from both senior and junior members of the team

Build a lifelong network of friends and professional connections at the cutting-edgeintersection of technology energy and infrastructure