NOC Engineer
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Job Summary
Overview
Inabia is seeking a NOC Engineer to monitor support and maintain mission-critical network and telecommunications infrastructure at our Omaha Nebraska location. This is an onsite shift-based role available on 2nd shift (3:15 PM 11:15 PM CDT) and 3rd shift (11:15 PM 7:15 AM CDT). The ideal candidate brings proven NOC or network operations experience strong troubleshooting skills and a dedication to maintaining high system availability across enterprise and operational technology environments.
Responsibilities
- Monitor and support enterprise and OT network infrastructure around the clock
- Perform network fault detection troubleshooting and incident resolution
- Support microwave radio communication and backhaul systems
- Coordinate with telecom vendors ISPs and third-party service providers
- Manage incidents escalations and SLA-driven service restoration activities
- Support Linux-based systems and related applications
- Execute scheduled maintenance activities upgrades and configuration changes
- Create detailed incident reports and root cause analysis (RCA) documentation
- Participate in shift-based and on-call operations as required
Key Qualifications
- 3 years of experience in NOC Network Operations Telecom ISP or Network Support environments
- Strong working knowledge of TCP/IP Routing & Switching VLANs DNS/DHCP VPNs and network monitoring tools
- Hands-on troubleshooting experience with routers switches firewalls and WAN connectivity
- Experience supporting Telecom Carrier ISP or Enterprise Networks
- Linux administration and troubleshooting experience
- Solid understanding of Incident Management Problem Management and Root Cause Analysis methodologies
- Strong written and verbal communication skills with attention to documentation quality
- Must be a U.S. Citizen or Green Card holder (required for this position)
Preferred Qualifications
- Experience in railway transportation or critical infrastructure environments
- Knowledge of Positive Train Control (PTC) Centralized Traffic Control (CTC) Rail Communication Networks and SCADA/OT environments
- Hands-on experience with monitoring platforms such as SolarWinds PRTG Nagios or Zabbix
- Active certifications such as CCNA CCNP CompTIA Network RHCSA LPIC or Linux
Required Experience:
Senior IC
About Company
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