NineStar Connect Operations Coordinator

NineStar Connect is seeking an organized and service-oriented Operations Coordinator to provide administrative and clerical support for our utility services. While the primary focus of this position will be on Engineering the Operations Coordinator will also provide back-up support for Operations Water and Wastewater whenever other Coordinators are out of the office. This cross-functional role is key in ensuring continuity efficiency and exceptional service for our members and communities.

What Youll Do

• Act as a primary contact for NineStars utility services assisting members developers and contractors with inquiries scheduling and paperwork.

• Maintain department files records and reports including engineering estimates permits and material lists.

• Update and manage workflows in the iVUE system including service orders and work order progress.

• Support billing processes by initiating invoices and monitoring payments.

• Assist with security system documentation troubleshooting and customer communications.

• Provide back-up coverage across Engineering Operations Water and Wastewater by answering calls creating service orders and coordinating with field staff.

• Promote and maintain a positive safe and collaborative work environment aligned with NineStars core values.

Qualifications :

• High school diploma or equivalent required; experience in utilities or customer relations preferred.

• Strong communication skills with the ability to interact professionally with customers developers and contractors.

• Proficiency in Microsoft Office (Word Excel Outlook).

• Ability to manage multiple tasks meet deadlines and work independently.

Additional Information :

NineStar Connect does not discriminate in employment opportunities or practices on the basis of race color religion gender national origin age marital status sexual preference disability or any other characteristic protected by law.

Remote Work :

No

Employment Type :

Full-time