New Vehicle Internet Sales
Rockwall, TX - USA
Department:
Job Summary
At Group 1 our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted challenged and given room to grow. If you share our core values of integrity transparency professionalism teamwork and respect you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
Group 1 CJDR Rockwall is seeking motivated customer-focused individuals to join our team as Vehicle Internet Sales Associates. This role is ideal for someone who enjoys connecting with customers both online and in person has strong computer skills and thrives in a fast-paced sales environment.
As an Internet Sales Associate you will be responsible for responding to online leads building relationships with prospective customers guiding them through the vehicle purchasing process and helping convert inquiries into showroom visits and vehicle sales. Whether you have automotive sales experience or are looking to start a rewarding career in the industry we provide the training and support needed to succeed.
We are looking for self-motivated team members who are eager to learn driven to achieve goals and committed to providing an exceptional customer experience
- Respond promptly and professionally to internet leads phone calls text messages and online inquiries.
- Build rapport with customers and identify their vehicle needs.
- Schedule and confirm appointments for showroom visits and vehicle demonstrations.
- Follow up with customers throughout the sales process and maintain ongoing communication.
- Assist walk-in customers and provide a positive dealership experience.
- Utilize CRM and dealership software to track customer interactions and sales opportunities.
- Maintain knowledge of current inventory vehicle features promotions and financing options.
- Work collaboratively with sales finance and management teams to achieve department goals.
- Meet or exceed individual sales and customer satisfaction objectives.
- Previous automotive sales internet sales retail sales or customer service experience.
- Experience using CRM systems and digital communication tools
- Excellent computer and technology skills.
- Strong verbal and written communication abilities
- Comfortable speaking with customers both online and face-to-face.
- Competitive compensation with performance-based earning potential.
- Paid training and ongoing professional development.
- Career advancement opportunities within Group 1 Automotive.
- Medical dental and vision insurance.
- 401(k) with company match.
- Paid time off and holidays.
- Employee vehicle purchase program.
- Supportive team environment with strong leadership.
- Access to industry-leading tools and technology.
About Company
Group 1 Automotive is one of the largest dealership groups in the US offering new & used cars from makes like Honda, Toyota, Nissan, Jeep, Ford, and more.