Network Technicians

Description of Project

The Metropolitan Council (Met Council) is seeking up to four full-time Network Technician resources to install or replace network switches and ports in Transit and Met Council system infrastructure throughout the organization. This work will be conducted throughout the 7-county metro area both inside and outside.

At a high level the resources will support Met Council System Engineers in diagnosing and troubleshooting network connectivity issues. For additional details on the request such as qualifications tasks and evaluation criteria see the attachments found in the Buyer Attachment section of the Event.

The work is expected to be done onsite throughout the 7-county metro area both inside and outside. Resources must have reliable transportation

Resource Need

This request is for up to four full-time staff augmentation resource. Each vendor is allowed to submit one resource for consideration.

Job Title: Network Technician

Location: On-site multiple locations across the 7-county metro area job includes performing work both inside and outside
Schedule: flexible schedule required
Travel: Reliable transportation required

• Install or replace physical network switches and ports in Transit and Council system infrastructure throughout the organization
• Support System Engineers in diagnosing and troubleshooting network connectivity issues
• Support and communicate about workspace standard power systems and wireless connectivity issues with the network team
• Document work performed using pictures notes and shared spreadsheets
• Ensure equipment installation is in proper location of Council and Council connected infrastructure
• Ensure basic installation steps are performed
• Communicate set-up issues and concerns with System Engineers and the network team
• Identify appropriate hardware equipment to be transported and delivered for the required job
• Safely load and secure hardware equipment in Council vehicles
• Document appropriate hardware equipment delivered to System Engineer
• Discuss planned hardware transportation installation schedule and connection with the Systems Engineer
• Assist the Systems Engineer in layout of new infrastructure equipment
• Communicate planned work completion or issues
• Provide knowledge transfer to other Network Team members as required

• High school diploma/GED AND four or more years of relevant work experience; or an Associate or higher degree OR two-year college/technical school certification AND two or more years of relevant work experience
• Cisco certification
• Azure certification
• Experience working with General low voltage power multi-media connectivity and SolarWinds
• Experience reading blueprints and floor plans
• Experience promoting an equitable positive and respectful work environment that values culture and diversity among all employees