Network Security Engineer

Company Overview:

Arctiq is a global intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure Networking & Connected Experiences Cybersecurity Data & AI Autonomous Operations & Intelligence and Enterprise Service Management. We help organizations operate secure and modernize complex environments by unifying infrastructure networking data security automation and observability under a single integrated operating model. Our work focuses on helping customers reduce operational friction improve resilience and make better faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

This is a 6-month contract position with one of Arctiqs clients. It is on-site in Alpharetta GA.

Position Overview:

We are seeking a highly skilled Network Security Engineer to support and manage global physical security and infrastructure operations. This role is responsible for deploying maintaining and supporting enterprise security systems access control platforms surveillance technologies and supporting infrastructure across a distributed global environment. The ideal candidate will have extensive hands-on experience with cloud-based security platforms smart-hands support access control systems video surveillance solutions and infrastructure hardware. This position is security-focused with networking knowledge serving as a supporting competency.

This is an onsite role (5 days/week) with participation in an on-call support rotation required supporting global operations across multiple time zones (8am5pm core hours). Occasional travel to support installations and operational initiatives may be required.

Responsibilities:

Physical Security Operations

• Administer and support global physical security systems and operations
• Deploy configure and maintain enterprise access control platforms including Verkada Avigilon and Openpath
• Manage and troubleshoot camera systems access control hardware and monitoring solutions
• Configure and support wired access control panels and associated infrastructure
• Monitor security events and ensure operational health of physical security platforms globally
• Perform firmware updates patching and lifecycle management of security devices

Global Infrastructure & Security Operations

• Monitor the health availability and performance of global physical security and infrastructure systems
• Proactively monitor enterprise security platforms servers storage systems network connectivity and associated cloud services
• Investigate and resolve alerts outages and performance degradation across global environments
• Perform firmware upgrades software updates and security patching for cameras access control systems servers and supporting infrastructure
• Maintain operational dashboards and monitoring tools to ensure continuous visibility of security and infrastructure assets worldwide
• Coordinate incident response activities related to security systems storage platforms server infrastructure and connectivity disruptions

Infrastructure & Smart Hands Support

• Provide smart-hands support for servers network equipment access control systems surveillance devices PCs/desktop hardware and infrastructure management tools
• Deploy new hardware and perform rack-and-stack activities
• Configure install and commission security and infrastructure equipment using standardized deployment procedures
• Coordinate hardware replacements upgrades and equipment refresh activities
• Support remote sites and assist local teams with physical installations and troubleshooting

Security Technology Administration

• Manage cloud-based security platforms and associated integrations
• Support hardware and software components of security ecosystems
• Ensure security systems maintain operational availability and compliance requirements
• Develop and maintain documentation standard operating procedures and asset inventories

Incident Response & Support

• Participate in an on-call rotation providing after-hours support
• Respond to outages involving security systems camera platforms access control services and connectivity-related incidents
• Troubleshoot loss-of-connectivity events and coordinate restoration efforts
• Escalate and coordinate with vendors and internal infrastructure teams as required

Qualifications:

Required:

• 8 years of experience in physical security technology infrastructure operations or network/security engineering
• Hands-on experience supporting Verkada Avigilon Openpath enterprise camera systems and access control platforms
• Experience deploying and maintaining cloud-based security solutions
• Strong troubleshooting skills across hardware software and connectivity issues
• Experience with cabling wiring access panels surveillance equipment and supporting infrastructure
• Understanding of networking fundamentals including TCP/IP switching routing VLANs and remote connectivity
• Experience supporting servers storage systems and enterprise infrastructure environments
• Ability to travel occasionally to support installations and operational initiatives

Preferred:

• Experience supporting global security operations centers (SOC) or enterprise security programs
• Familiarity with enterprise monitoring and infrastructure management tools
• Experience managing firmware software upgrades and device lifecycle planning
• Security industry certifications or vendor certifications related to access control or video surveillance systems
• Knowledge of physical security best practices and operational risk management

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the Arctiq team! While we welcome all applicants only those who are selected for an interview will be contacted.

Required Experience:

Senior IC