Network Operations Lead (R-00182)
New York City, NY - USA
Job Summary
TheNetwork Operations Leadwill provide comprehensive Network Operations services to support DFC OITs enterprise networking environment. Network Operations shall ensure secure reliable and high-performing connectivity for users applications and systems across DFC locations and remote access scenarios.
Network Operations services will be delivered in alignment with DFCs Zero Trust architecture and integrate with ServiceNow ITSM Incident Management Change Management (ERB/CCB) and Engineering Services.
- Provide end-to-end operational support for Cisco-based routing switching and related infrastructure across DFCs enterprise network.
- Executed in alignment with DFCs Zero Trust architectureincluding identity-aware segmentation continuous monitoring and policy-based traffic controlsand integrated with ServiceNow ITSM processes for Incident Management Change Management (ERB/CCB) and CMDB asset tracking
- Responsible for strategic oversight ensuring scalability redundancy and optimized performance of Cisco Catalyst Nexus and ISR/ASR platforms
- Leverage enterprise-grade network monitoring tools (e.g. SNMP NetFlow Syslog) to continuously track Cisco device health link utilization and error conditions.
- Maintaining network availability and performance
- Minimizing service disruptions
- Proactively identifying risks or performance issue
- Ensuring secure access to enterprise resources
- Support firewall policy lifecycle management ensuring policies are documented approved implemented and reviewed in accordance with DFC security and governance requirements.
- Support impact analysis testing implementation and post-change validation.
- Monitor firewall health performance and logs to detect security events policy violations and operational issues.
- Integrate with Zscaler services identity controls and Network Operations to enforce Zero Trust policies.
Required Qualifications:
- U.S. Citizenship will be a requirement
- Public Trust Background Investigation may be a requirement
- Ability to be deployed across Washington DC NYC and approved globally remote locations
Required Experience:
Manager
About Company
True Zero specializes in creating cybersecurity programs and software solutions that enable agency leaders to run a proactive defense, with better intelligence and more efficient collaboration.