Network Office & Operations Coordinator (2026-2027 SY)

Location: Nashville Tennessee

Employment Type: This is a full-time in-person 12-month network support role for the 2026-27 school year.

Salary: The salary range for this role is $47668 to $53754 and placement within that range is based on years of comparable experience.

In addition to school-based responsibilities the Network Office Operations Coordinator will collaborate with the Network Operations team to support organization-wide initiatives spanning facilities technology safety plans scholar information enrollment event management transportation and food and vendor services.

Given the breadth of these functions the ideal candidate for this role is a person who is open to continuous learning and thrives in a fast-paced people-facing environment.

• Serve as the true face of the school greeting and assisting families and visitors as they arrive
• Perform clerical communication duties such as answering phone lines distributing messages and processing mail
• Coordinate mailings automated phone calls and other messages
• Maintain scholar-facing communication systems such as digital signage and the bell schedule
• Build relationships with internal and external stakeholders including campus operations teams vendors school-based teams families and community members

School Operations

• Build strong office management systems and deliver excellent customer service
• Provide timely responses and guidance to service tickets from internal staff and requests from external vendors and partners
• Manage collections of payments for meals supplies AP exams and other activities
• Administer basic first-aid distribute medication and maintain scholar injury reports
• Prepare testing materials and spaces for major exams such as benchmarks state testing the ACT and AP exams
• Coordinate school events and special projects with the rest of the operations team
• Support arrival dismissal and/or school-based duties as assigned

Scholar Information

• Maintain daily scholar attendance across multiple information systems
• Coordinate interventions at several levels for families of scholars struggling to maintain strong attendance
• Ensure compliance of scholar data and cumulative files and records
• Partner with the scholar recruitment team to ensure that scholar information is collected and flows into our data systems
• Process all necessary scholar forms and paperwork received in the front office
• Assist families with troubleshooting login issues for school data platforms used for at-home monitoring

• Bachelors degree
• Fluency in Spanish Arabic or Kurdish is preferred but not required
• Friendly demeanor with a knack for building and maintaining relationships with a diverse population of adults and children
• Strong work ethic and a determination to help scholars succeed
• Ability to navigate difficult or sensitive conversations with professionalism and care
• Excellent oral and written communication skills
• Experience working in an educational office or administrative setting
• Detail-oriented and extremely organized
• Proficient with technology and willing to learn new systems
• Flexible adaptable and comfortable with ambiguity and the dynamic nature of a fast-paced school environment

Here is what you can expect in the process for this role:

1. Application Review
2. Phone Interview with Valors Talent Team
3. Interview with Valor School Leaders
4. Reference Checks
5. Offer Extension

Compensation & Benefits:

• We offer robust retirement and benefits plan through Metro Nashville Public School
• We offer comprehensive health (medical dental and vision) and retirement benefits
• We have a fully-paid parental leave policy
• We offer 15 days of PTO plus a PTO Sharing program
• Free access to an on-site strength & conditioning facility Vanderbilt Health Clinic retirement counseling and mental health support and resources
• We offer employee laptops and unlimited supplies
• Full-time employees wishing to enroll their child at Valor in grades 5-12 will be placed at the top of the new student waitlist.