Network Impact Assessment (NIA) Technician

Our customer the Defense Information Systems Agency (DISA) provides operates and assures command and control of the Defense Information System Network (DISN) services to its customers the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided capabilities and services.

The Leidos Digital Modernization Sector/Global Solutions Management-Operations II (GSMO-II) contract has an opening for an Network Impact Assessment (NIA) Technician at Scott AFB IL. As aNetwork Impact Assessment (NIA) Technicianon theGlobal Solutions Management Operations II (GSM-O II)contract you will serve as a crucial link between network engineering and mission operations. Your primary role is to act as theoperational safeguardfor the Defense Information Systems Agency (DISA).

Before a scheduled maintenance window occurs or when an unexpected network event strikes the Defense Information Systems Network (DISN) you will evaluate the complex network topology to determine exactly which military missions circuits and customers will be impacted. You will translate complex network data into clear actionable assessments for Government leadership ensuring that the DoD is never blindsided by an outage.

This position requires U.S. citizenship and an active Secret clearance.

Primary Responsibilities:

• Analyze & Report:Evaluate Authorized Service Interruptions (ASIs) and unplanned network events by analyzing circuit paths and network topologies to determine the precise impact on customer missions.

• Mission Impact Assessment:Utilize network management and monitoring tools to assess and communicate real-time or forecasted mission impacts resulting from maintenance unplanned outages severe weather or real-world events.

• Emergency Surge Support:Provide high-speed high-accuracy impact assessments during emergency network outages (e.g. cut fiber hardware failure) to support executive-level reporting and situational awareness.

• Mission Documentation:Ensure all impact findings and assessments are accurately logged tracked and updated across enterprise management systems utilizing bothServiceNow and legacy toolsets.

Basic Qualifications:

• On-Site Presence:Ability and willingness to work 100% on-site at Scott AFB IL (No remote work possible).

• Experience:High School diploma and 13 years of prior experience in an IT Operations Center (ITOC) Network Operations Center (NOC) or telecommunications environment.

• Technical Baseline:A current and active DoD 8570 IAT Level II certification (Security CE) isrequiredbefore your start date.

• Security Clearance:A current and active DoD Secret security clearance isrequired.

• Analytical Mindset:Demonstrated ability to trace network paths and understand the critical relationship between physical hardware and logical circuits.

• Communication:Strong written and verbal communication skills with the ability to translate technical findings into professional reports for Government oversight.

Desired Qualifications:

• Platform Expertise:Practical experience navigating and querying ITSM records within ServiceNow and dashboarding capabilities.

• Network Fundamentals:A practical understanding of the OSI model IP routing Optical networking and/or ATM switching.

• Vendor Familiarity:Prior experience interpreting data or navigating interfaces for Cisco Juniper Ciena or Promina network devices.

• Agile/ITIL:Familiarity with ITIL processes or working within a team-focused fast-paced operational environment.

• Education:A Bachelors degree in a relevant IT or Engineering discipline.

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The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.