Network Analyst I

The City of Cedar Rapids is hiring a Network Analyst I to support the day-to-day operation and maintenance of the Citys network this role youll help monitor and troubleshoot network systemsincluding switching wireless firewalls and connected security systemsensuring reliable and secure connectivity across City departments. Youll respond to service requests assist with equipment installation and maintenance and support ongoing network performance and security monitoring.

If youre detail-oriented enjoy solving technical challenges and want to help power the technology that keeps our city runningwe encourage you to apply!

About our Organization

At the City we are committed to employing individuals who reflect our communitys diverse backgrounds and this position is crucial in the success and strategic direction of a growing and evolving community. We appreciate and leverage the vast experience individuals bring beyond the technical requirements of a job. If you are an individual with similar experience listed here please consider applying. Experience and skills combined with commitment to our core values is key to building a greater community now and for the next generation.

About our Community

Nestled in the heart of Iowa Cedar Rapids is our vibrant and diverse community known for its rich history culture and natural beauty. Our city has a strong sense of community which can be seen at any of our numerous parks recreational opportunities and family-friendly events year round. You can also explore our thriving downtown district filled with shops restaurants and entertainment options or take a stroll along the Cedar River which runs through the heart of the city.Cedar Rapids - Why you should live here!

Job Duties & Responsibilities

• Supports day-to-day network operations including administration and monitoring of switching wireless firewall and related infrastructure.
• Performs routine configuration maintenance and troubleshooting of network equipment such as switches wireless access points firewalls cameras and access control systems.
• Monitors network performance availability and security alerts using centralized management monitoring and SIEM tools.
• Receives documents and investigates incidents and service requests related to network systems; resolves issues or refers to appropriate staff when needed.
• Participates in installation replacement and maintenance of network and structured cabling systems.
• Assist with preventive maintenance activities documentation and inventory of network infrastructure.
• Follows established standards procedures and security requirements for network operations.
• Performs related work as required.

Required Education and Experience

• Bachelors degree from an accredited college or university in Computer Science or a related field and
• Three to five years of experience supporting network or infrastructure systems or
• An equivalent combination of education and/or experience.
• Good knowledge of networking concepts including switching wireless firewalls and TCP/IP.
• Excellent written verbal and interpersonal communication skills.
• Proficiency with Microsoft Office 365.
• Ability to work collaboratively with a diverse population.

• Required to obtain Iowa NCIC certification based on work assignment or complete the CJIS Security Awareness Acknowledgement Form.
• ITIL v4 Foundations Certification: Required or must be obtained within the first year of employment.

Equal Opportunity/Affirmative Action Statement
The City of Cedar Rapids is an equal opportunity/affirmative action employer. All job applicants will receive consideration for employment free from discrimination on the basis of race color religion sex (including pregnancy sexual orientation or gender identity) national origin age (40 or older) disability and genetic information (including family medical history).

Applicants with Disabilities
We respect and value people with disabilities and are committed to providing a workplace culture of disability inclusion. People with disabilities are supported during the hiring process and are encouraged to apply for employment with the City of Cedar support of the Americans with Disabilities Act reasonable accommodations will be provided to those in need of assistance with the application and interview process. To request an accommodation contact the Citys Human Resources department by phone at or by email at