Network AdminSupport Engineer

Job ID: VA-803313 ()

Hybrid/Local Govt Network Admin/Support Engineer (12) with vendor/contractor management Project coordination ticket/task management Cybersecurity Help desk triage/escalation VITA/COV compliance experience

Location: New Kent VA (VRC)
Duration: 6 Months
IN PERSON IVS ONLY Preference for local Richmond candidates due to the onsite requirement

Skills:
IT vendor and contractor management Required 5 Years
IT asset and software license tracking Required 5 Years
Project coordination and ticket/task management Required 5 Years
Help desk triage and escalation Required 5 Years
Website content coordination (not development) Required 5 Years
General networking and systems knowledge (awareness level) Required 3 Years
Microsoft Office / productivity tools Required 3 Years
Cybersecurity awareness and VITA/COV compliance coordination Highly desired 2 Years
Hands-on network or systems administration Nice to have 3 Years
Hands-on cybersecurity engineering Nice to have 3 Years
VITA IT procurement / eVA system experience Nice to have 3 Years

Description:
VA Racing Commission
Position is located at VRCs current offices in New Kent VA. Agency is in the middle of reviewing new office space in Richmond VA. Hybrid work arrangement may be considered at the supervisors discretion (after the mgr has a chance to evaluate their performance). Selected candidate should plan on coming into the office until after that evaluation occurs.

Standard business hours (8:30 5:30) Monday Friday.

ABOUT THE ROLE
General IT knowledge across networking systems web and cybersecurity - enough to speak the language and triage issues
Experience coordinating or managing IT vendors or contractors
Comfortable serving as the bridge between non-technical agency staff and technical contractors
Ability to track open tickets follow up on deliverables and escalate as needed
Experience in a small office or government environment preferred
Familiarity with Commonwealth of Virginia IT standards (VITA) a plus

TECHNICAL SKILLS (Required):
IT vendor and contractor management
General networking and systems knowledge (awareness level)
Cybersecurity awareness and VITA/COV compliance coordination
Website content coordination (not development)
IT asset and software license tracking
Help desk triage and escalation
Project coordination and ticket/task management
Microsoft Office / productivity tools

innoSoul Inc. is an Information Technology company and offers technology solutions in various platforms to different business domains. More specifically business solutions for Application Development System integration network or software installation support Custom Web Development Hosting solutions. Our value-added solutions leverage technology to enhance business performance increase productivity and secure data.