Network Administrator

The Network Administrator is responsible for supporting maintaining troubleshooting and optimizing network infrastructure across OTAVAs managed services environment. This role works directly with clients and internal teams to deliver reliable secure and scalable network solutions while providing exceptional technical support and operational excellence. The ideal candidate brings strong networking expertise hands-on experience with Fortinet and enterprise network environments and a passion for solving complex technical challenges.

Responsibilities

• Provide technical support and troubleshooting for client and internal network environments
• Configure deploy maintain and optimize routers switches firewalls VPNs and related network infrastructure
• Monitor network performance availability and security to ensure service reliability
• Respond to troubleshoot resolve and escalate network incidents through established support processes
• Participate in network maintenance activities upgrades and change management procedures
• Collaborate with Infrastructure Cloud Security and Support teams to deliver client solutions
• Document network configurations procedures and troubleshooting activities
• Participate in on-call or escalation support activities as required
• Deliver exceptional customer service while supporting enterprise clients
• Perform additional duties and responsibilities as assigned

Experience

Experience with DNS DHCP QOS NAT VoIP IP Routing Switching VPN Windows Server - Experience with Cisco IOS and/or Fort iOS
Experience working with large business and enterprise networks.
Hands-on experience with cloud computing (IaaS or PaaS) platforms
3 years of experience with enterprise network environments
Experience with Cisco IOS and/or Fort iOS/Clavister OS
Hands-on experience with cloud computing (IaaS or PaaS) platform
Experience with Cumulus routers and switches as well as Fortinet security products preferred

Knowledge Skills and Abilities

• Strong knowledge of TCP/IP networking fundamentals and OSI model concepts
• Advanced understanding of enterprise networking technologies including:
  • BGP
  • OSPF
  • STP
  • VLANs
  • Layer 2 and Layer 3 Switching
• Strong knowledge of DNS DHCP NAT QoS VPN and VoIP technologies
• Experience configuring and supporting Fortinet firewalls and security solutions
• Knowledge of network security concepts including ACLs IPS/IDS segmentation and secure remote access
• Working knowledge of Windows Server and Active Directory environments
• Understanding of virtualization technologies including VMware vSphere (NSX preferred)
• Familiarity with public cloud networking concepts in Azure and AWS
• Ability to diagnose and resolve complex network issues in a production environment
• Excellent customer service and communication skills
• Ability to effectively communicate technical concepts to both technical and non-technical audiences
• Strong troubleshooting analytical and documentation skills
• Fluent English communication skills both written and verbal

Education
Bachelors degree in computer science Information Technology related field or equivalent experience in a network admin or IT support role.

Certifications
One or more relevant industry recognized certifications: CCNA CCNP NSE4 VSP ITIL etc

What We Offer:

Competitive base salary ($70 80K) depending on experience and certifications) plus bonus 401(k) match health insurance generous PTO paid volunteer time off and working with world-class co-workers who are just as dedicated and as awesome as you are.

What about Otava

At Otava we are people empowering people to enable growth. We are excited for you to join us!
As a global leader in secure compliant enterprise-class cloud hosting we deliver a full range of solutions from colocation to private and hybrid cloud computing. Were creative thinkers who love to serve others automate where possible and change when required. Above all we love to help our clients. We aim for superior client service in everything we do and strive to get even better.

Sound like you Come join us!

Required Experience:

Unclear Seniority