Neighborhood Engagement Consultant

What Youll Do

Position Summary

TheNeighborhood EngagementConsultant(NEC) reports to theCEOandis responsible fordeveloping relationships with key local organizations businesses and individuals within their assigned neighborhood to accelerate patient acquisition opportunities. TheNECwill also identify and meet with prospective new patients and their families to introduce them to theSuvidamodel as well as guide them from initial education onSuvidathrough their first scheduled responsibilities consist of butare notall inclusive:

Responsibilities

• Serves as the growth engine for theSuvidaNeighborhood Center primary care team. Drives new member growth by educating potential patients on our value proposition and healthcare model.
• Builds and sustains relationships with seniors and businesses in our neighborhoods to generate new lead opportunities year-round.
• Accountable for achieving designated monthly quarterly and annual enrollment and growth targets as articulated by management.
• Meets with potential new patients and their families in their homes place of worship workplace community senior centers or residential communities to educate on theSuvidamodel and value proposition.
• Cultivates collaborative relationships with insurance brokers social workers and social service providers and senior centers to ensureSuvidais top-of-mind when working with Hispanic senior patients in need of a primary care provider. Engages community officials businesses and senior outreach programs to collaborate on joint marketing initiatives that contribute to new patient growth.
• Equips broker local payer and community-based partners with comprehensive training and educational collateral to educate potential new patients and their families of the benefits of theSuvidacomprehensive care model on behalf ofSuvida.
• Maintains relationships with the clinical and operations teams at the Neighborhood Center to better work as a team in the community
• Utilizes available marketing and sales tools tooptimizenew patient growth. Houses updated prospective patient (client) information inSuvidaschosen Client Relationship Management tool. Systematically documents prospective patient interactions in CRM tool to effectively manage new patient leads through enrollment.
• Leverages CRM tool toensure no lead is left untouched. Works to revive dormant leads through fresh outreach.
• Createsoutreach materials andrecruitsparticipants for webinars listening sessions key informant interviews etc.
• Collaborates with Center Marketing & Events Coordinator to plan and execute local events within the community. Invites insurance agents and/or brokers to community events to drive patientassignmenttoSuvidaNeighborhood Centers.
• Consistentlyengagesand nurturesrelationships withacquiredpatients throughout their tenure withSuvidato positivelyimpactretention. Helps address and resolve customer issues.
• Performs other related duties as assigned.
  What NECsdo
  AsanSuvidaHealthcare Neighborhood Engagement Consultantyoullapply yourcompassionate sales and marketing experienceto attract and generate newpatients to ourstate-of-the-arthealthcare facilities in the is a perfect role for someone seeking a sales career without having to work in a traditional a hybrid role of office field and remotewithinthe communityresidence.
  
  
  

What Youll Bring

Knowledge Skills and Abilities

• BilingualEnglish andSpanishrequired.
• Excellent verbal and written communication skills.
• Stronginterpersonal skills with good negotiation tactics.
• Exceptional organizational skills and able tomanageseveral priorities in a fast-paced environment.
• 3 years related experience (e.g. marketing salesNeighborhood Engagement).
• Healthcareindustry preferred but notrequired.
• Ability and willingness to travel locally and regionally; much of the work is conducted off Neighborhood Center premises.
• An active drivers license preferred.

Education Experience Licensure or Certification Requirements

• Bachelors degreepreferred
• High School Diploma orequivalent

Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any typewithregard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.