NCF Administrative Assistant (Pine Hills NCF)

• Greets public and directs them to appropriate staff answers incoming calls makes proper call transfers and completes facsimile activities. Makes appointments furnishes information to the public makes client appointments and registers program participants.
• Collects and prepares data for entry into computer enters data into the computer on reports case records form letters invoices agenda contracts and other material.
• Tracks participant activities and communicates appropriate program information that includes but is not limited to days hours eligibility organization enrollment deadlines and staff contact information.
• Gathers information from various sources to utilize or for use by others in answering correspondence preparing reports or preparing/providing information to the public or staff.
• Files and sorts keeps records maintains files types and initiates correspondence memoranda reports and contracts and other documents.
• May order and/or gather supplies and deliver to program areas. May set-up/breakdown participant program areas.
• Assists at community events as assigned.
• Participates in the Agencys Quality Improvement Program.

• Knowledge of the structure and content of the English language including the meaning and spelling of words rules of composition and grammar.
• Knowledge of administrative and clerical procedures and systems such as word processing managing files and records designing forms and other office procedures and terminology.
• Knowledge of office practices and procedures.
• Ability to operate a personal computer. Knowledge of a variety of computer software applications in word processing spreadsheet presentation and database software (including MS Word Excel and PowerPoint). Ability to navigate the Internet.
• Ability to operate common office equipment including a computer 10-key calculator.
• Ability to gain knowledge of all areas of the Agency.
• Ability to maintain confidentiality.
• Ability to develop constructive and cooperative working relationships with others and maintain them over time.
• Ability to understand and follow oral and written instructions and use good judgment and initiative in performance of duties.
• Ability to communicate with people outside the organization representing the organization to customers the public government entities and other external sources. This information can be exchanged in person in writing or by telephone or e-mail.
• Ability to communicate using speaking listening and writing skills.
• May be required to demonstrate ability to type at the rate of a minimum 35 correct WPM.
• Ability to demonstrate skills in listening and empathy.
• Ability to work and communicate with people from various multi-cultural backgrounds and socio-economic levels.
• Sensitivity to the needs abilities beliefs and attitudes of individuals within and outside the Agency including but not limited to clients and co-workers.

• Graduation from an accredited high school or possession of an acceptable equivalency diploma.
• One (1) year experience in performing clerical duties.
• Experience in a social service/community collaborative setting preferred.

• Ability to operate a motor vehicle for travel to multiple off-site locations.
• May be required to sit for extended periods of time while performing job functions.
• Ability to access file cabinets for filing and retrieving data.
• Must possess auditory verbal and visual capabilities in order to adequately communicate via phone and in person.
• Must be able to lift push pull and carry up to 35 pounds
• Must be able to transport materials and deliver to program areas

• Office environment.
• May be required to work nights weekends and holidays when needed.
• Ability to report to various work locations as directed.
• 4C functions as an agent of the Orange County Government in regards to the management and operational decisions affecting all NCF employees and locations.

• The ability to safely and successfully perform essential job functions consistent with the ADA FMLA and other federal state and local standards including meeting qualitative and/or qualitative productivity standards.
• The ability to maintain reasonably regular punctual attendance consistent with the ADA FMLA and other federal state and local standards.
• Compliance with all personnel policies of the Agency.

Required Experience:

Junior IC