NCAA Financial Aid Advisor

Department Contact:Maria Hernandez

Internal or External Search:External - Open to all applicants

Advertising Summary:The University Financial Aid and Scholarship Services Department is seeking a highly motivated student centered individual with excellent customer service skills to join the Financial Aid team.

PositionTitle: NCAA Financial Aid Advisor

College/Division: Student Success & Enroll Management

Department: 521040-UNIV FIN AID & SCHOLARSHIP SVCS

Location: Las Cruces

Offsite Location (if applicable):

Target Hourly/Salary Rate: 43908.80

Appointment Full-time Equivalency: 1.0

FLSA Status:Exempt

Bargaining Unit Announcement: This is NOT a bargaining unit position with American Federation of State County & Municipal Employees (AFSCME).

Contingent Upon Funding:Not Applicable

Standard Work Schedule:Standard (M-F 8-5)

If Not a Standard Work Schedule:

Job Duties and Responsibilities: Follows NCAA federal and state regulations and NMSU policies and procedures in the review and analysis of financial aid applications. Serves as the designated liaison to the Athletic Compliance Department. Leads policy research implementation documentation and training for entire NMSU-system.

Communicate complex NCAA athletic aid financial aid and application procedures to prospective students current students and their families in a clear timely and professional manner. Resolving problems by clarifying issues researching and exploring answers and alternative solutions escalating unresolved problems when appropriate. Evaluating verifying and revising financial aid and scholarship packages. Participates in the development implementation documentation and training of departmental procedures as appropriate. Participates in student orientations entrance and exit interviews in accordance with federal University and agency guidelines.

Reviewing students eligibility for outside scholarship funds per NCAA and University policies and donor guidelines adjusting existing aid packages as appropriate. Work together with the Associate Athletic Director for Compliance to monitor compliance with NCAA financial aid regulations. Collaborate with Associate Athletic Director on the initial renewal and non-renewal scholarship agreements. Conduct federal need analysis package student aid and make revisions to awards. Responsible for developing and maintaining a policy and procedure manual relating to Athletic aid and NCAA regulations. Assist with data updates by scanning indexing and updating student records.

Utilize problem-solving skills to assist students experiencing financial difficulties to develop plans that encourage retention and on-time graduation. Coordinate financial aid hearing request by student athletic. Responding to high volume of requests for information via email in a clear and timely manner. Maintains proactive contact with students and creates solutions to potential setbacks that may affect student retention and works collaboratively with other departments to address and/or resolve issues. Utilize effective counseling skills in sometimes highly charged emotional situations.

Required Education and Experience:
Associates Degree 2 years of relevant experience or a Bachelors degree.

Equivalent Qualifications:

Preferred Qualifications:
Bachelors degree in a related field preferred.

Special Certification/Licensure:

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: Work environment involves some exposure to hazards or physical risks which require following basic safety precautions.