National Manager, Product

• Own a product domain end-to-end set the vision and strategy in partnership with the business and be accountable for whether the product drives real customer value

• Be a big-picture thought leader stay ahead of emerging technology market shifts and customer trends and find ways to turn them into experiences that set the product apart rather than follow the market

• Build and lead a team of product managers hire coach and hold a high bar on product craft customer focus and decision quality

• Raise the bar on product management practices set the standard for discovery working-backwards documents prioritization and delivery across the team and advance the use of AI as a critical productivity tool in how the team discovers analyzes writes and ships

• Keep the team close to customers ensure PMs are running usability tests and discovery interviews and that what they learn changes the product

• Make the domain-level prioritization calls where to invest what to defer what to kill based on data customer impact and business value not stakeholder volume

• Partner with engineering and design leadership you and your team bring the what and why;they bring the how and you align at the leadership level on roadmap capacity and architecture intent

• Own the metrics define the KPIs that matter for the domain build the dashboards and use them todemonstratebusiness value and ROI to leadership

• Resolve dependencies and risks anticipatewhat could block delivery across business engineering platform and partner teams and clear it before it does

• Keep the product coherent across domains look beyond your own area to spot inconsistencies and dependencies between domains and drive their resolution in service of one connected product

Key Decisions

• Domain prioritization what the team builds defers or sunsets across the product domain balancing innovation with operational stability

• Operating standard the bar for product craft the artifacts the team produces and the decision rights between your PMs engineering and the business

• Value definition and measurement the metrics that define success for the domain (customer outcomes revenue operational efficiency satisfaction) and how performance is tracked against them

• Cross-domain ownership and hand-offs where one domain ends and the next begins who owns shared capabilities and seams and how the hand-offs work resolved with peer domain leaders for the good of the whole product

• Go-to-market direction the launch strategy positioning and rollout approach set with the business and executed by the team

Key Relationships

Internal:

• Product managers your team. You set direction and standard; they own their domains end-to-end.

• Engineering and design leadership partner at the leadership level on feasibility capacityarchitectureintent and quality.

• Technical Program Managersalign ontimelines dependencies and delivery across the domain.

• Executive leadership (CIO CPO business GVPs) align product strategy with organizational goals and secure funding and buy-in.

• Business partners co-own the problem definition and the success criteria for the domain.

External:

• Customers and end users ensure the teammaintainsa continuous loop with real customers tovalidateproduct-market fit.

• Partners and vendors own the senior relationships that ensure successful delivery of platform capabilities and integrations.

• Sponsors and regulatory bodies secure support and ensure the domain meets compliance requirements.

What you bring

• 1015 years in product management technology or product leadership with a proventrack recordof delivering customer-facing digital products that customersactually use not just features that got deployed

• 7 years of product management experience focused on consumer-facing and go-to-market products

• Experience leading and growing product teams youvehired PMs coached them and raised the bar on a teams product craft

• A point of view on modern product management discovery working-backwards documents (PR/FAQs) incremental delivery and instrumentation and the ability to install it as a team standard

• Strong customer instinct youverun or led customer research and used the findings to change product direction

• Excellent analytical skills you lead with data to drive decisions and prioritize at the domain level

• Exceptional communication you influence and align diverse stakeholders and articulate technical and business concepts to audiences from engineers to executives

• Startup mindset with enterprise polish comfortable with ambiguity fast-moving and able to bring critical stakeholders along with patience and confident leadership

• Strong understanding of the product development lifecycle modern software practices cloud-native architecture and Agile with experience in cross-functional fast-paced environments

• Working knowledge of emerging technologies such as Generative AI and Large Language Models (LLMs) and a view on how they change both the product and the practice of building it

• Familiarity with product management and analytics tools (e.g. Jira Confluence)

Added bonus if you have

• Masters degree in computer science software engineering or an MBA

• Strong financial services automotive fintech lending or marketplace background

• Experience with AI/ML-powered product features (search recommendations personalization)

• Experience building products with regulatory or compliance considerations

• Experience building or scaling horizontal platforms or cloud-native applications

• Youvewritten a PR/FAQ or similar working backwards product document

What well bring

During your interview process our team will provide detailed information about our industry-leading benefits and career development opportunities. Here are a few highlights:

• A work environment built on teamwork flexibility and respect.

• Professional growth and development programs to help advance your career including tuition reimbursement.

• Team Member Vehicle Purchase Discount.

• Toyota Team Member Lease Vehicle Program (if applicable).

• Comprehensive health care and wellness plans for your entire family.

• Toyota 401(k) Savings Plan with a company match plus an annual retirement contribution from Toyota regardless of your own contributions.

• Paid holidays and paid time off.