National Director Patient Access
Thousand Oaks, CA - USA
Job Summary
Join Amgens Mission of Serving Patients
At Amgen if you feel like youre part of something bigger its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.
Since 1980 weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology Inflammation General Medicine and Rare Disease we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer heart disease inflammatory conditions rare diseases and obesity and obesity-related conditions. As a member of the Amgen team youll help make a lasting impact on the lives of patients as we research manufacture and deliver innovative medicines to help people live longer fuller happier lives.
Our award-winning culture is collaborative innovative and science based. If you have a passion for challenges and the opportunities that lay within them youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
National Director - Patient Access
Lets do this. Lets change the world. The Director Patient Access & Services is a key leadership role responsible for orchestrating the end-to-end strategy and execution of Amgens patient access. This role provides comprehensive leadership for field-based access and services teams strategic vendor partnerships and cross-functional alignment with internal stakeholders including Commercial Patient Services Trade & Distribution Market Access and Sales. This leader will serve as a critical connector across Brand Market Access and Patient Services to ensure uninterrupted patient access to therapy optimal provider experience and compliance with access and reimbursement processes.
Responsibilities
Team Leadership & Talent Development
Foster a culture of accountability excellence and inclusivity.
Oversee hiring onboarding training performance management and succession planning.
Ensure competencies in field-based reimbursement buy-and-bill patient onboarding case management and strategic account leadership.
Patient Access Strategy & Execution
Drive the national patient access strategy across specialty medications.
Align and oversee operations in partnership with cross-functional stakeholders.
Ensure rapid and seamless patient onboarding benefit verification prior authorization support denials/appeals resolution and affordability assistance.
Cross-Functional Collaboration
Partner with Brand Planning Sales Medical Affairs and Trade to ensure aligned communication and tactical coordination.
Serve as the Lead representing access priorities in brand planning and execution.
Align with Field Sales leadership to streamline pull-through initiatives and provide insights to optimize provider engagement.
Reporting & Operations Oversight
Internal Use Only General and Administrative
Maintain oversight of all patient services KPIs including speed-to-therapy time-to-fill adherence and hub/SP operational metrics.
Report on trends in reimbursement provider readiness patient adjudication status and impact of open enrollment efforts.
Provide insights and recommendations to senior leadership based on real-time field data vendor performance and operational risks.
We are all different yet we all use our unique contributions to serve patients. The professional we seek will come with these qualifications.
Basic Qualifications:
Doctorate degree and 4 years of Access and Reimbursement experience
Masters degree and 7 years of Access and Reimbursement experience
Bachelors degree and 9 years of Access and Reimbursement experience
Preferred Qualifications:
MBA or advanced degree preferred in Health Administration Public Health Business or related field.
12 years of progressive experience in biopharmaceuticals with 6 years in leadership roles across Patient Services Market Access or Field Reimbursement.
Minimum 8 years of experience supporting infused or ultra-rare/orphan therapies.
Demonstrated success in leading cross-functional teams external vendor management and field-based access initiatives.
Deep understanding of provider billing buy-and-bill reimbursement models patient affordability programs and access technologies.
Proven experience influencing access strategies across the commercial and medical landscape.
Excellent communication stakeholder alignment project management and analytical capabilities.
Travel up to 5070% including site/vendor visits national meetings and field ride-alongs.
What you can expect of us
As we work to develop treatments that take care of others we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture well support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to relevant skills experience and qualifications.
In addition to the base salary Amgen offers a Total Rewards Plan based on eligibility comprising of health and welfare plans for staff and eligible dependents financial plans with opportunities to save towards retirement or other goals work/life balance and career development opportunities that may include:
A comprehensive employee benefits package including a Retirement and Savings Plan with generous company contributions group medical dental and vision coverage life and disability insurance and flexible spending accounts
A discretionary annual bonus program or for field sales representatives a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.
Apply now and make a lasting impact with the Amgen team.
In any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Sponsorship
Sponsorship for this role is not guaranteed.
As an organization dedicated to improving the quality of life for people around the world Amgen fosters an inclusive environment of diverse ethical committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Salary Range
206734.45USD -279699.55USDRequired Experience:
Director
About Company
Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses. As an organization dedicated to improving the ... View more