National Account Manager, Target Stationery

The National Account Manager Target Stationery is responsible for managing BICs Stationery business at Target driving profitable growth while delivering strong customer relationships and operational excellence across one of the companys most strategically important retail partnerships.

This highly strategic role manages approximately $30M Office & Industrial Supplies (OIS) business and plays a significant role in the Target Teams overall financial performance. Success requires strong commercial acumen cross-functional collaboration and operational execution to deliver customer commitments and achieve annual business objectives.

The National Account Manager partners closely with Sales Marketing Category Management Finance Customer Service and Supply Chain to execute customer strategies align business plans manage forecasting and inventory support promotional activities and proactively resolve operational issues. Given the significant volume promotional intensity and seasonality of the stationery business this role serves as a key cross-functional coordinator to ensure seamless execution and exceptional customer service.

A primary responsibility of this role is leading the planning and execution of the annual Back-to-School (BTS) seasonthe largest and most critical selling period for the category representing approximately 70% of annual sales. This includes coordinating planning activities supporting launch readiness monitoring in-season performance and partnering across functions to ensure flawless execution for both Target and BIC.

The ideal candidate is a strategic results-oriented sales professional who thrives in a fast-paced retail environment leverages data to drive decisions and effectively influences cross-functional partners to achieve business objectives.

What Youll Do:

Business Management & Financial Delivery

• Manage revenue profit and market share objectives for the Target Stationery business while supporting sustainable profitable growth.
• Develop and execute annual customer business plans aligned with BICs commercial objectives and Targets category strategies.
• Lead customer planning and execution for Back-to-School ensuring alignment across forecasting inventory replenishment merchandising promotional strategy and customer readiness.
• Analyze business performance identify growth opportunities and make data-driven recommendations to improve sales profitability and operational performance.
• Manage trade investment and promotional spending to maximize return on investment.

Customer Relationship Management

• Build and maintain strong relationships with Target buyers merchants planners and cross-functional customer partners.
• Support the development and execution of Joint Business Plans (JBPs) that align BICs objectives with Targets strategic priorities.
• Influence customer decisions through fact-based selling category insights and collaborative problem-solving.
• Serve as the primary day-to-day commercial contact for the Target Stationery business ensuring responsive communication and strong customer partnership.

Cross-Functional Collaboration & Operational Execution

• Partner closely with Sales Marketing Category Management Finance Customer Service Supply Chain Demand Planning and Logistics to execute customer commitments.
• Collaborate with Supply Chain to proactively manage forecasting inventory replenishment promotional planning and issue resolution to maximize service levels and customer satisfaction.
• Coordinate cross-functional planning efforts to ensure organizational readiness for key customer initiatives and seasonal events.
• Influence internal stakeholders to drive alignment and deliver timely effective solutions in a matrixed organization.

Back-to-School Leadership

• Lead the planning and execution of the annual Back-to-School selling season representing approximately 70% of the annual Stationery business.
• Coordinate annual planning assortment execution demand forecasting inventory readiness promotional activation launch planning and in-season business management.
• Monitor business performance throughout the season proactively identifying risks and partnering with cross-functional teams to implement solutions that ensure successful execution.
• Conduct post-season business reviews to evaluate results identify opportunities and incorporate learnings into future planning.

What Youll Need:

• 58 years of progressive sales or National Account Management experience within the Consumer Packaged Goods (CPG) industry with a demonstrated record of delivering commercial results.
• Experience managing Target
• Strong customer relationship management and negotiation skills.
• Experience leading cross-functional initiatives and influencing stakeholders without direct authority.
• Strong analytical capabilities with experience utilizing customer (Target POL) and syndicated data tools (Circana retailer portals syndicated data platforms etc.).
• Experience managing seasonal businesses requiring forecasting inventory planning and operational coordination.
• Excellent communication presentation and problem-solving skills.
• Financial acumen with experience managing trade investments pricing and profitability.
• Ability to manage multiple priorities in a fast-paced dynamic retail environment.
• Bachelors degree required.

Location

• Minneapolis MN preferred or remote (EST or CST) with the ability to travel regularly to Target headquarters and customer meetings.
• Must reside within one hour of a major international airport.

What Success Looks Like

• Delivery of revenue profit and market share objectives for the Target Stationery business.
• Successful execution of the annual Back-to-School season including strong forecast accuracy in-stock performance and customer satisfaction.
• Strong trusted relationships with Target stakeholders built through consistent execution and customer focus.
• Effective cross-functional collaboration that drives operational excellence and timely execution of customer commitments.
• Insight-driven recommendations that identify growth opportunities and improve business performance.

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BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products make better decisions and better serve our customers. We do not discriminate based upon race religion color national origin gender sexual orientation veteran status disability status or similar characteristics. All employment is decided based on qualifications merit and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice all resumes submitted by search firms to any team member at BIC via email or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.