Mutual Fund Trading Support Specialist

Job Description Summary

Job Description

This position follows our hybrid-friendly schedule so you get the best of both worlds flexibility and office days will be 3 per week in one of the following locations: St. Petersburg FL Southfield MI or Memphis TN.

Responsibilities:

• Provide operational support by performing a range of routine activities using existing systems and protocols.

• Produce update and provide best practice support on a wide range of Microsoft documents databases and other departmental systems.

• Prepare moderately complex documents using a variety of applications for technology devices such as standard office software. Also responsible for gathering and summarizing data for reports.

• Create a local document management system for an office or department.

• Build effective working relationships within the internal client organization and contribute to the management of the partnering relationship delivering high-quality professional services within established routines or as part of an agreed project.

• Find the most effective ways to respond to routine functional inquiries. Involves following procedures and precedents.

• Use data management systems to access specific information as and when required.

• Develop knowledge and understanding of the organizations policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology external regulation and industry best practices through ongoing education attending conferences and reading specialist media.

Knowledge of:

• Complex investment concepts practices procedures and industry regulations related to Mutual Fund trading activities.

• Principles and practices of customer relations and communications.

• Accounting principles.

• Front-end system used in assigned functional area and its relationship with account history.

• Excel Access Word and other applications as needed.

Skills:

• Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages while providing technical guidance as needed.

• Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas requesting actions and formulating plans or policies.

• Works with guidance (but not constant supervision) to plan organize prioritize and oversee activities to efficiently meet business objectives.

• Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements.

• Works under guidance (but not constant supervision) to analyze data trends for use in reports to help guide decision making.

• Uses an understanding of numerical concepts to perform mathematical operations such as report analysis with guidance (but not constant supervision).

• Works with guidance (but not constant supervision) to select deploy and get the best results from the most appropriate office system.

• Works with guidance (but not constant supervision) to develop monitor interpret and understand policies and procedures while making sure they match organizational strategies and objectives.

Education

Work Experience

Certifications

Travel

Workstyle

The total compensation for this position includes base salary or wages and may include components such as additional compensation (cash or equity) discretionary bonuses or commissions. This position is eligible for a benefits package that may include medical dental and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation holidays and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered visit .

At Raymond James our associates use five guiding behaviors (Develop Collaborate Decide Deliver Improve) to deliver on the firms core values of client-first integrity independence and a conservative long-term view.

We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James as part of our people-first culture we honor value and respect the uniqueness experiences and backgrounds of all of our Associates. When associates bring their best authentic selves our organization clients and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.