Multi-site Senior Project Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Senior Project Manager Multi-site

Job Profile: PDS Projects P3/M1 Vertical: Multi-site Program Management

Reports to: Program Lead / Portfolio Lead

As a Senior Project Manager in JLLs Multi-site Program Management service line you will be a critical delivery driver within one of the most specialized and high-volume project management practices in commercial real estate. Our 300 project managers across the United States manage programs spanning tens hundreds or thousands of client locations from QSR renovations and retail rollouts to technology deployments rebranding initiatives and new construction. You will bring deep expertise in managing concurrent projects across distributed portfolios executing with the speed consistency and discipline that national accounts demand.

Your innovative approach collaborative mindset and commitment to repeatable excellence will help clients achieve their portfolio goals while advancing JLLs mission to deliver seamless scalable solutions across every location.

WHAT THIS JOB INVOLVES

As a Senior Project Manager within Multi-site at JLL you will be an integral part of a dynamic team shaping a brighter way for our clients our colleagues and our communities.

• You will manage multiple concurrent projects across a clients distributed portfolio maintaining consistency in scope quality budget and schedule at every site.

• You will be empowered to own programs end-to-end from initial solutioning through project closeout operating with the autonomy and accountability of a senior delivery professional.

• You will collaborate across centralized scheduling procurement and reporting functions that define how Multi-site delivers at scale.

• You will partner closely with Program Leads Portfolio Leads and client stakeholders to ensure program governance quality standards and client satisfaction are upheld across the portfolio.

• You will contribute to a culture of continuous improvement leveraging JLLs best-in-class tools methodologies and technology platforms to drive efficiency and data-driven decision making.

WHAT YOUR DAY-TO-DAY WILL LOOK LIKE

Multi-site Project Execution

• Manage multiple concurrent projects across a clients portfolio ensuring each site is delivered on time within budget and to program quality standards.

• Execute repeatable project management processes customized to client programs from initial scoping and schedule development through construction management closeout and client handoff.

• Oversee all project phases including pre-construction permitting contractor procurement construction FF&E coordination and final occupancy across assigned sites.

• Apply JLLs program governance standards to maintain consistency across all locations including site-specific risk mitigation strategies.

Client & Stakeholder Management

• Serve as the primary day-to-day contact for assigned clients building trusted relationships and providing transparent proactive communication throughout the program lifecycle.

• Facilitate regular client meetings status reporting and escalation management across all active project sites.

• Partner with Program Leads to provide executive-level updates and contribute to client satisfaction reviews.

• Collaborate with cross-functional JLL teams including IFM Design Work Dynamics and IPS to deliver integrated solutions aligned with client portfolio strategies.

Budget & Financial Management

• Manage project budgets across multiple simultaneous sites tracking expenditures processing invoices and maintaining accurate financial forecasts in Certinia.

• Develop and monitor cost reports identify variances and implement corrective actions to protect project and program financial performance.

• Support Portfolio and Program Leads with financial reporting accuracy AR collections follow-up and timely updates in Salesforce and Certinia.

• Apply value engineering principles and leverage JLLs Synergy procurement program to generate measurable cost savings for clients.

Vendor & Contractor Management

• Competitively source select and manage contractors architects and vendors across project sites in alignment with JLLs delivery model (Agent Contracting Manager or Principal as applicable).

• Administer contracts review scopes of work enforce performance standards and resolve vendor issues across all assigned projects.

• Drive accountability with trade partners to maintain schedule quality and cost targets across a high volume of concurrent projects.

Reporting Technology & Program Governance

• Maintain accurate real-time project data across JLL platforms including Certinia Salesforce Smartsheet and client-specific reporting tools.

• Produce portfolio-level reporting dashboards and status updates that enable clients to make data-driven decisions about their real estate capital deployment.

• Adhere to Multi-site program governance frameworks including program launch protocols audit processes and continuous improvement cycles.

• Leverage JLLs technology suite to enable standardized efficient and transparent multi-location project delivery.

Team Leadership & Collaboration

• Provide guidance and mentorship to Project Managers and Project Coordinators within the program team fostering a culture of excellence and accountability.

• Collaborate with Program Leads to optimize team structure resource allocation and staffing to meet evolving portfolio demands.

• Contribute actively to business development by supporting solutioning efforts developing fee models and participating in client presentations for existing or prospective accounts.

• Champion JLLs values of collaboration inclusivity and belonging across every client and team interaction.

REQUIRED QUALIFICATIONS

• Bachelors degree in Architecture Engineering Construction Management or a related field.

• Minimum 7 years of project management experience with at least 3 years managing multiple concurrent projects in a program or multi-site environment.

• Demonstrated experience managing distributed high-volume project portfolios across multiple geographies or client locations.

• PMP certification or equivalent project management certification required.

• Proven track record of delivering projects on time and within budget across complex multi-stakeholder programs.

• Strong financial acumen including budget management cost forecasting and financial reporting.

• Proficiency in project management platforms (MS Project Smartsheet or equivalent) and financial systems (Certinia or equivalent ERP/PSA tools).

• Excellent communication and interpersonal skills with the ability to manage client relationships and lead cross-functional teams.

• Strong organizational skills and ability to manage competing priorities across a high volume of simultaneous projects.

• Familiarity with commercial real estate delivery models including construction management agency and at-risk contracting structures.

PREFERRED QUALIFICATIONS

• Experience in multi-site or national account program management within commercial real estate sectors such as retail QSR healthcare banking or grocery.

• Experience working within structured program governance frameworks including program launch ongoing auditing and closeout processes.

• Masters degree in a related field or MBA.

• Knowledge of industry-specific building codes ADA compliance requirements and sustainability standards.

• Experience with Salesforce CRM and financial platforms such as Certinia.

• Demonstrated experience in change management and driving process improvement initiatives at the program level.

• Familiarity with JLLs OneJLL service line ecosystem including IFM IPS Work Dynamics and JLL Design.

• Active involvement in professional or industry associations.

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether you have deep experience in commercial real estate skilled trades or technology or you are looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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