Move-In Coordinator

We are seeking a full-time Move-In Coordinator to join our team at Overlake Terrace Retirement Community in Redmond WA. Moving into a senior living community is one of the biggest transitions in a residents life and you will be the person who makes it feel smooth organized and welcoming from the moment a family says yes to the day their loved one feels at home.

Who We Are

Our supreme goal is to do and be the best in all we undertake and to provide a Stellar life for our residents their families and our employees. - Evrett Benton CEO

If you are looking for a company and team that understands the value of people then look no further! Stellar Senior Living is the premier assisted living and memory care provider in the Western United States. Founded in 2012 we have experienced consistent growth adding senior living communities to our family each year. We continue to grow and seek top talent to join our team and continue the journey with us.

What We Offer

Competitive hourly compensation: $28.00 - $33.00per hour based on experience

Benefits include medical dental vision a generous Paid Time Off program holidays 401k and more!!!

A growing company with opportunities for advancement

Company-sponsored training tuition reimbursement and other learning opportunities

Your Role:

As our Move-In Coordinator you will partner with our Family Advisor and community leadership to guide new residents and their families through every step of the move-in journey.

Coordinate all aspects of the move-in process from deposit through move-in day

Serve as the primary point of contact for incoming residents and their families answering questions and keeping them informed at each step

Ensure apartments are move-in ready by coordinating with maintenance and housekeeping

Complete collect and track all move-in paperwork and required documentation

Communicate new resident arrival details to dining wellness and life enrichment teams so day one feels personal

Welcome new residents on move-in day and coordinate day-of logistics

Follow up with new residents and families during their first weeks to ensure a successful transition

Maintain accurate records of deposits move-in dates and apartment availability in our CRM

Support tours sales events and community outreach as needed

Qualifications

High school diploma or equivalent

Experience in customer service hospitality administrative support or senior living preferred

Highly organized with strong attention to detail and follow-through

Warm clear communicator with seniors families and coworkers

Comfortable with computers including Microsoft Office and CRM systems

Love for seniors!

Equal Opportunity Employer

Stellar Senior Living is an equal opportunity employer. We are committed to providing an inclusive and welcoming environment for all employees residents and applicants. We prohibit discrimination and harassment of any kind based on race color religion age sex

national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. All employment decisions are based on business needs job requirements and individual qualifications.

Washington Pay Transparency

The expected pay range for this position is $20.60 - $30.90 per hour. Actual compensation may vary based on experience education and other relevant factors.

Benefits for eligible employees include: medical dental and vision insurance; paid time off and paid holidays; 401(k) retirement plan with company match; company-sponsored training development and tuition reimbursement; employee meal program; and additional voluntary benefits.