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Motion Industries Customer Service Representative
Job Location:
Job Location:
Amherst, MA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
23 May 2026 (30+ days ago)
Posted:
Application Deadline:
20 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description:
Places customer orders via telephone fax email electronic methods or walk in (counter sales).
Influences Motion Industries gross profit through negotiating the sale price and purchase price within certain parameters.
May adjust non-contract customer pricing to meet the demands of the customer based on competition while maximizing the profit for Motion Industries.
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
Orders items to ensure appropriate inventory levels are maintained for customers.
Expedites backorders. May pull inventory and prepare order for shipment to customer.
Responsible for sourcing products in branch inventory distribution center inventory or supplier inventory.
Determines the most cost effective shipping method for customer orders.
May handle customer returns.
May support specific customer(s).
Assists less experienced Customer Service Representatives with addressing customer needs including locating items and resolving problems.
Performs other duties as assigned.
Responds to customer inquires regarding products provides quotes and handles order entry. Due to experience & training may handle more challenging inquires.
Influences Motion Industries gross profit through negotiating the sale price and purchase price within certain parameters.
May adjust non-contract customer pricing to meet the demands of the customer based on competition while maximizing the profit for Motion Industries.
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
Orders items to ensure appropriate inventory levels are maintained for customers.
Expedites backorders. May pull inventory and prepare order for shipment to customer.
Responsible for sourcing products in branch inventory distribution center inventory or supplier inventory.
Determines the most cost effective shipping method for customer orders.
May handle customer returns.
May support specific customer(s).
Assists less experienced Customer Service Representatives with addressing customer needs including locating items and resolving problems.
Performs other duties as assigned.
Responds to customer inquires regarding products provides quotes and handles order entry. Due to experience & training may handle more challenging inquires.
Additional Details
- Please select your preference in reviewing candidate submittals : 3. Both - review resumes and interview candidates
- If you choose first come first serve above please provide requested pay rate. : 20.00
- Is this requisition for a Direct Hire : No
- Is this position a possible temp-to-permanent opportunity : Yes
- Do you have a pre-identified candidate who will need to be hired by our Payroll Supplier : No
- If yes enter the name contact details and hourly pay rate for the candidate. : Name: Email: Phone Number:Hourly Pay Rate:
- Does this position require making deliveries using Motion Industries vehicles : No
- Does position require a DOT regulated drivers license to make deliveries using Motion vehicles : No
- Does this position require a Commercial Drivers License (CDL) : No
- Which shift is this position for : Shift 1
- Daily Start Time (ex: 9:00AM) : 8:00am
- Daily End Time (ex: 5:00PM) : 5:0pm
- Working Days (ex: Monday - Friday) : Monday-Friday
- Candidate Video Interview Link : (No Value)
