Mortgage Retail Sales Associate Manager (SAFE)

About this role:

Wells Fargo is seeking a Mortgage Retail Sales Associate Manager (SAFE) in Consumer Lending as part of Home Lending. Learn more about our career areas and lines of business at .

In this role you will:

• Coach direct and manage the sales activities of a small group of residential Mortgage Retail Sales Consultants under the direction of a Non-Producing Mortgage Retail Sales Manager
• Supervise individual contributors by directing and managing sales activities to ensure high level of customer service timely completion quality and compliance in Mortgage Retail Sales
• Produce high quality loans that meet Wells Fargo Home Mortgage guidelines by building relationships with realtors builders financial planners bank stores past customers and other nontraditional sources while providing excellent customer service
• Make supervisory decisions and resolve issues related to team supervision work allocation financial resources and daily operations; manage personal and teams pipeline to effectively manage customer loyalty
• Leverage interpretation of policies procedures and compliance requirements while negotiating terms and taking applications
• Identify opportunities for process improvement and risk control development in low complexity functional areas
• Interact directly with external customers as well as collaborate and consult with peers colleagues and mid-level managers
• Stay informed of mortgage industry trends and developments in the assigned market and develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace
• Manage allocation of people and financial resources for Mortgage Retail Sales
• Be responsible for selection evaluation and development of staff within Mortgage Retail Sales
• This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications:

• 2 years of Mortgage Retail Sales experience or equivalent demonstrated through one or a combination of the following: work experience training military experience or education
• 1 years of Leadership experience

Desired Qualifications:

• Basic Microsoft Office skills
• Customer service experience
• Excellent verbal written and interpersonal communication skills
• Knowledge and understanding of sales prospecting and generating referrals

• Documented retail residential mortgage fundings over the past 12 months referred primarily from established local external sources
• Excellent verbal written and interpersonal communication skills
• Mortgage industry experience
• Knowledge and understanding of sales prospecting and generating referrals
• Customer service experience
• A BS/BA degree or higher
• 1 year of leadership or management experience
• 1 year of data analysis experience
• 1 year of recruiting experience

Job Expectations:

• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website () provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility character general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness however a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening if necessary
• Ability to lift 20 pounds
• Reliable transportation
• Ability to work nights weekends and/or holidays as needed or scheduled

Compensation includes an hourly base pay rate that meets or exceeds applicable minimum wage requirements with the opportunity to earn additional commission. All pay complies with applicable minimum wage laws.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.