Morgan Stanley at Work, UX Designer – Vice President

Morgan Stanley at Work UX Designer Vice President

Wealth Management Platforms
Purchase NY

Morgan Stanley at Work is seeking aVP UX Leadto drive end-to-end user experience strategy and execution across digital products that support workplace financial solutions (e.g. equity compensation workplace benefits/financial wellness and participant experiences). This leader will partner closely with Product Engineering Research Content and Design Systems to deliver experiences that are intuitive accessible and measurablebalancing user needs business outcomes and platform constraints.

About Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking securities investment management and wealth management services. The Firms employees serve clients worldwide including corporations governments and individuals from more than 1200 offices in 43 countries.

Morgan Stanley is committed to helping its employees build meaningful careers and we strive to be a place for people to learn achieve and grow.

Department Overview

In the Wealth Management division we help people businesses and institutions build preserve and manage wealth so they can pursue their financial goals

Wealth Management (WM) Platforms manages industry-leading platforms across all WM channels and client segments to provide a unified digital experience unlock growth and deliver efficiencies for Advisors Clients and Institutions. WM Platforms consists of ten sub-teams including: Field Experience & Platforms Digital Client Experience & Platforms Workplace Platforms Automation & Workflow Digital Trading & Investing Generative AI UX Design & Research Strategy & Execution WM Platforms Risk and the Chief Operating Office.

What youll do in the role:

• Lead UX strategy and execution for one or more high-impact product areas within MS At Work from discovery through delivery and iteration.

• Translate complex financial/operational concepts into clear usable workflows and interaction models.

• Partner with Product Management to shape roadmaps define problem statements and set measurable experience outcomes (e.g. activation task success conversion reduced support contacts).

• Drive high-quality design craft: information architecture interaction design prototyping and design specifications.

• Establish and maintain UX standards patterns and governance in partnership with the Design System team.

• Champion user-centered practices: research intake hypothesis development usability testing and evidence-based decisioning.

• Collaborate with Engineering to ensure feasibility design intent and build quality; support implementation reviews.

• Ensure experiences meet accessibility standards (e.g. WCAG) and align with brand guidelines.

• Mentor and coach designers (and potentially manage a small team depending on org needs); raise the bar on craft and execution.

• Communicate effectively to senior stakeholderspresenting rationale tradeoffs and recommended paths forward.

Skills Required:

• 9.5 Years of comparable experience from work and higher education

• Experience in financial services workplace benefits equity compensation or regulated environments.

• Experience with authenticated account experiences onboarding permissions/roles and data-heavy dashboards.

• Familiarity with analytics-driven UX experimentation (A/B testing) and funnel optimization.

• People management experience (or strong mentorship track record) and experience scaling UX practices.

• An outstanding portfolio that demonstrates how you have created experiences that solved business and user needs

• 5-7 years of experience as a UX designer as a key contributor to the success of products that have launched

• Mastery of strategic hard and soft UX skills

• Bachelors degree in design or related field; masters degree is a plus

• Fluency in Figma

• Ability to fully utilize and work with less skilled designers

• You thrive in a collaborative explorative environment and value being on a diverse team that you can bounce ideas off of get critical feedback from and unite to mature design thinking in a large organization

• You practice active listening and contribute to group situations (brainstorms audits critiques whiteboard sessions etc.)

• You have a high tolerance for projects with ambiguity and the ability to set the direction for undefined complex projects

• You are resilient in the face of obstacles

• You have a relentless desire to validate assumptions and uncover a problems root cause by testing learning and iterating

• You constantly seek opportunities to evangelize and promote design thinking in a large organization

• You can manage multiple priorities with tight timelines

• You are willing to roll up your sleeves and do hands-on work

• You can glean insights from data and incorporate them into design solutions

• Previous work experience in finance is a plus

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley we raise manage and allocate capital for our clients helping them reach their goals. We do it in a way thats differentiated and weve done that for 90 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.

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Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion where individuals are hired developed and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate bringing a variety of backgrounds talents perspectives and experiences.

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