Mobility Operations Manager

Fluence (Nasdaq: FLNC)is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets we are transforming the way we power our world for a more sustainable future. For more information please visit.

Job Description:

Role Overview

We are seeking a Global Mobility Operations Manager to lead the day-to-day administration and operationalexecution of Fluences global mobility programs. This role serves as the operational leader for mobility activitiesensuring programs are executed consistently compliantly and in alignment with established governanceframeworks and company policies.

The Global Mobility Operations Manager will operate at the intersection of employee experience complianceoperational excellence and business enablement. This individual will partner closely with Global Benefits &Mobility leadership to administer mobility programs manage vendor relationships coordinate cross-functionalstakeholders and drive operational consistency across a growing global workforce.

This role requires strong judgment exceptional organizational skills and the ability to translate complex mobilityrequirements into practical employee-friendly solutions. The successful candidate will thrive in a fast-paced
environment demonstrate a strong operational mindset and be comfortable navigating evolving business needswhile maintaining compliance and a positive employee experience.

Manages administration of corporate global mobility programs including permanent relocations and expatriate assignments. Designs corporate mobility policies and guidelines. Provides guidance to HR Partners on application of policy. Coordinates the processing of work visa permits and other immigration applications with legal counsel immigration and applicants. Works closely with payroll (home and host locations) to administer appropriate compensation package for employee. Coordinates tax preparation assistance with outside vendor for applicable situations.

Key Responsibilities

Mobility Program Administration

• Administer Fluences global mobility programs including immigration international assignmentspermanent transfers relocation support cross-border employee movements and business traveleractivities.

• Serve as the primary operational contact for employees managers HR Business Partners TalentAcquisition and vendors throughout the mobility lifecycle.

• Ensure mobility programs are executed consistently and in accordance with established policiesgovernance requirements and approval processes.

• Monitor mobility activity across multiple countries and regions while maintaining accurate records andcase documentation.

Immigration Program Administration

• Coordinate immigration processes in partnership with external immigration counsel and internalstakeholders.

• Manage immigration case administration documentation collection employee communications statustracking renewals and expiration monitoring.

• Ensure timely execution of immigration activities and maintain visibility into case progress and potentialcompliance risks.

• Support employee and manager education regarding immigration processes timelines and programrequirements.

Compliance & Risk Management

• Partner with Legal external immigration counsel tax providers and mobility vendors to administercompliant mobility programs and processes.

• Monitor mobility activities for adherence to established governance frameworks immigrationrequirements business traveler protocols and company policies.

• Identify operational risks and compliance concerns and escalate appropriately.

• Support audit activities documentation reviews and compliance reporting efforts.

Leadership Advisory & Stakeholder Support

• Advise managers HR Business Partners Talent Acquisition and business leaders on established mobilitypolicies processes approval requirements and mobility program considerations.

• Support stakeholders in navigating employee mobility scenarios while ensuring alignment withgovernance requirements.

• Translate complex mobility concepts into practical guidance that enables informed business decisions.

• Escalate exceptions and policy deviations through appropriate governance channels.

Cross-Functional Partnership

• Partner with Talent Acquisition to support hiring and onboarding activities involving international talent.

• Collaborate with Legal Payroll Tax Finance HRIS Total Rewards and HR Business Partners to ensureseamless mobility execution.

• Facilitate coordination among internal and external stakeholders throughout the mobility lifecycle.

• Support business leaders by providing operational guidance related to mobility programs and processes.

Vendor Management

• Lead day-to-day vendor governance activities and partner with immigration counsel relocation providerstax vendors destination service providers and other mobility partners.

• Monitor vendor performance responsiveness service quality employee experience outcomes andoperational effectiveness.

• Facilitate issue resolution escalation management and continuous improvement initiatives.

• Support vendor implementations transitions and process enhancement efforts.

Employee Experience & Communication

• Translate complex mobility immigration relocation and compliance requirements into practicalemployee-friendly guidance and communications.

• Support employees throughout mobility processes by providing clear expectations timely updates andproactive communication.

• Partner with stakeholders to improve the overall employee mobility experience while maintainingcompliance requirements.

Change Management & Enablement

• Support the implementation and adoption of mobility programs workflows governance requirementsand process enhancements.

• Facilitate stakeholder education and operational readiness efforts related to mobility initiatives.

• Reinforce established policies procedures and governance frameworks through consistent programadministration and communication.

• Support organizational efforts to standardize and scale mobility operations globally.

Data Reporting & Insights

• Develop and maintain mobility reporting dashboards and operational metrics.

• Track immigration activity mobility volume assignment populations compliance milestones mobilityspend vendor performance case timelines and service level indicators.

• Prepare recurring operational reports and executive summaries.

• Identify trends risks and opportunities for process improvement through data analysis and operationalinsights.

Process Improvement & Operational Excellence

• Develop and maintain standard operating procedures (SOPs) workflows process documentation andtraining materials.

• Identify opportunities to improve operational efficiency compliance monitoring stakeholder experienceand program scalability.

• Partner with Global Benefits & Mobility leadership to support technology enhancements automationinitiatives and process modernization efforts.

• Drive operational consistency and documentation standards across all mobility programs.

Required Qualifications & Experience

• 8 years of experience in global mobility immigration relocation international HR operations or arelated field.

• Demonstrated experience administering mobility programs across multiple countries and regions.

• Strong understanding of immigration processes international assignments relocation programs andmobility-related compliance considerations.

• Experience working with external immigration counsel mobility vendors tax providers and relocationpartners.

• Strong project management organizational and operational execution skills.

• Ability to manage multiple priorities in a fast-paced global environment.

• Proven experience partnering with cross-functional stakeholders and influencing outcomes throughcollaboration.

Our Culture

At Fluence our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate collaborate and lead with purpose ensuring we continue to deliver unparalleled value to our customers and the world.

Unleash Voices

We believe every voice matters. We encourage openness active listening and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued driving innovation and progress.

Customer Fluent

Our customers are at the heart of everything we do. Were committed to delivering exceptional value that exceeds expectations by understanding our customers needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.

Infinite Impact

We are committed to creating the impossible. We push boundaries to deliver sustainable game-changing solutions that shape a brighter more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.

All In

We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset pushing ourselves and each other to accelerate progress and create lasting success.

Equal Opportunity Employer
At Fluence we believe great teams are built on a collaborative and connected culture. Were proud to be an Equal Opportunity Employer and welcome qualified applicants of all backgrounds. Employment decisions are made without regard to race color religion sex sexual orientation national origin age disability veteran status gender identity or expression genetic information or any other status protected by law.

Work Authorization
To join our team youll need to be legally authorized to work in the United States at the time of application and throughout your employment without the need for employer sponsorship. Please note that Fluence does not sponsor work visas for this position.