Mobile Health Services Manager

Northwest Human Services is a non-profit leader in providing advocacy quality healthcare and social services in Marion and Polk counties since 1970.

Mobile Health Services Manager
Bringing Healthcare Where Its Needed Most

Site Location:West Salem Clinic 1233 Edgewater St NW Salem OR

Position Status: Full-Time 1.0 FTE Monday - Friday(May include flexing for weekend or evening events)

Are you a healthcare leader who believes great care shouldnt depend on a patients zip code

Northwest Human Services is seeking a collaborative operationally focusedMobile Medical Unit Managerto lead our Mobile Health Program and help expand access to high-quality patient-centered healthcare throughout Marion and Polk counties.

This is more than an operations management role. We are looking for a leader who is passionate about community health enjoys building partnerships thrives in dynamic environments and can balance strategic planning with hands-on operational leadership. As a working manager youll oversee the daily operations of our Mobile Medical Unit and Street Outreach services while working alongside clinical teams community organizations and support departments to bring healthcare directly to underserved and rural communities.

If youre energized by solving operational challenges improving access to care leading high-performing teams and making a measurable impact in the community wed love to meet you.

What Youll Do

Lead Mobile Healthcare Operations

• Oversee the day-to-day operations and operational readiness of the Mobile Medical Unit and Street Outreach Van.
• Coordinate mobile clinic schedules staffing routes and service locations to ensure efficient and reliable care delivery.
• Ensure vehicles equipment supplies vaccines and technology are maintained and ready for service.
• Serve as an authorized Mobile Medical Unit driver as needed.

Build Community Partnerships

• Serve as the primary operational liaison with community organizations service sites and external partners.
• Develop and strengthen partnerships that expand access to healthcare throughout the communities we serve.
• Coordinate community outreach activities health events and Mobile Medical Unit appearances.
• Support marketing initiatives and communication efforts that promote mobile healthcare services.

Support High-Quality Patient Care

• Collaborate with providers behavioral health nursing IT quality finance billing and support teams to ensure seamless patient care.
• Optimize patient access continuity of care documentation and operational workflows.
• Support accurate billing grant reporting and quality improvement initiatives.
• Identify opportunities to improve efficiency patient outcomes and operational performance through data-driven decision-making.

Lead and Develop Your Team

• Coordinate staffing schedules and support team members working in mobile healthcare operations.
• Foster a collaborative culture built on accountability inclusion continuous improvement and excellent customer service.
• Coach mentor and develop employees while supporting professional growth and organizational success.
• Partner with Human Resources to support employee engagement performance management and workforce development.

Ensure Operational Excellence

• Maintain compliance with federal state grant payer accreditation and organizational requirements.
• Develop and improve workflows policies and standardized operational practices.
• Monitor operational performance resource utilization quality metrics and program effectiveness.
• Partner with organizational leadership to support strategic growth and long-term sustainability of the Mobile Health Program.

What Makes You Successful

Youre more than an operations manageryou are:

A mission-driven leader who believes healthcare should reach every community.

A relationship builder who develops strong partnerships with staff providers and community organizations.

A problem solver who thrives in fast-paced environments and enjoys improving systems and processes.

A collaborative leader who inspires teams while remaining willing to roll up your sleeves and help wherever needed.

A strategic thinker who balances daily operations with long-term program growth and sustainability.

What Youll Bring

Required Qualifications

• Bachelors degree in Healthcare Administration Public Health Business Administration Nursing Social Services or a related field; or an equivalent combination of education and progressively responsible experience.
• Three (3) or more years of progressively responsible leadership or supervisory experience in healthcare public health community health social services or a related field.
• Experience managing operations programs or multidisciplinary teams.
• Demonstrated ability to build collaborative relationships with community partners vendors providers and internal stakeholders.
• Experience using operational data quality metrics and performance indicators to improve outcomes.
• Knowledge of healthcare regulations reimbursement documentation billing practices and grant compliance.
• Valid Oregon drivers license (or ability to obtain one within an established timeframe) and ability to meet Northwest Human Services driving requirements.

Preferred Qualifications

• Experience working in a Federally Qualified Health Center (FQHC) community health center or other safety-net healthcare environment.
• Experience coordinating healthcare services for rural communities or underserved populations.
• Experience managing grant-funded healthcare programs.
• Experience leading mobile health outreach or community-based healthcare initiatives.

Why NWHS

Healthcare doesnt begin when patients walk through our doorsit begins by meeting people where they are.

As the Mobile Medical Unit Manager youll help remove barriers to care build healthier communities and expand access to essential healthcare services for those who need them most. Your leadership will directly influence how where and when patients receive care while helping Northwest Human Services continue its mission of serving Oregons most vulnerable populations.

At NWHS youll join a collaborative team dedicated to innovation compassion operational excellence and health equity. Every mile traveled by our Mobile Medical Unit represents an opportunity to improve livesand youll help lead that journey.

SUMMARY OF BENEFITS:Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.

• Healthcare insurance plans: Medical Dental Vision

• Group Life: Short-Term & Long-Term Disability 100% paid by employer
• 403(b) retirement plan with 2% of employer contribution and up to 3% employer match
• Flex Spending Account
• PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows
• 7/12 Paid Holidays a year 2 paid floating holidays for full-time positions
• Continuing Education & Training Benefits
• Employee Healthy Living Program Gym Membership & Smoking Cessation

Summary of Additional Benefits for Providers:
Relocation Assistance Performance Incentive Plan Retention Bonus Plan NHSC Loan Repayment (Primary Care HPSA Score of 20!) & Oregon Provider Incentive Program Malpractice Wrap-Around Policy CME Reimbursement & up to 5 Days CME Pay DEA Certificate Renewal NCCPA & OBMA License Renewal

Northwest Human Services sites are eligible for various Provider Incentive Programs through the Oregon Office of Rural Health and National Health Service Corps loan repayment and scholar programs as well as the Rural Practitioner Tax Cred. For more information check out the Office of Rural Health National health Service Corps and Public Service Loan Forgiveness websites. NWHS sites have a Primary Care HPSA Score of 18 Dental score of 19 and a Mental Health score of 22.

TO APPLY:

Join us in bringing healthcare beyond clinic walls.

Apply today and help expand access to quality care throughout our communities.

To join our team please visit our website more information contact the HR/Recruiting Department at: 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for all employees.

Required Experience:

Manager