Mobile Housing Advocate

BENEFITS OF BEING A YWCA SPOKANE TEAM MEMBER

Compensation for this role:

Pay Range: $23.94 $28.73 per hour depending on experience.

Additional Pay Opportunity:

• Bilingual Pay Differential additional $3 per hour pay premium for employees who utilize a qualifying second language in the workplace applicable to all hours worked

Work Status: Full-time hourly non-exempt

Hours: 40 hours per week 52 weeks per year

Schedule: Monday Thursday 8:00AM-5:00PM Friday 8:00AM-3:00PM

The YWCA Spokane offers a competitive benefits* package including;

• Medical dental and vision insurance
• Employer Paid Life Insurance
• 12 Paid Holidays
• Employee Assistance Program
• Paid Time Off (accessible at time of hire)
• Employer funded retirement plan & 401K options
• Ongoing training and development
• 50% off YMCA Membership
• Flexible Spending & Dependent Care Account Options

*Benefit eligibility dependent upon employment status.

WHAT WE ARE LOOKING FOR

YWCA Spokane is looking to hire a Mobile Housing Advocate. The Mobile Housing Advocate provides direct services to survivors in need through mobile housing advocacy. This includes systems advocacy safety planning crisis intervention resource referrals and assisting survivors in setting and achieving housing stability goals. The position also involves processing prevention or rehousing applications developing housing stability plans and ensuring compliance with housing eligibility requirements.

In this role youll work directly with survivors in the community helping them navigate housing barriers connect with resources and build long-term housing stability. Youll also collaborate with community partners while balancing direct participant support documentation and grant requirements to ensure survivors receive high-quality trauma-informed services.

WHAT YOULL BE DOING

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of the position include but are not limited to the following:

Direct Participant Services

• Providing mobile housing advocacy to survivors with housing needs including systems advocacy domestic violence education safety planning crisis intervention resource referrals and goal setting.
• Assisting participants in setting and achieving individualized housing stability goals utilizing progressive engagement by assessing and prioritizing ongoing advocacy needs adjusting support as circumstances change and developing transition and exit plans that promote long-term housing stability and independence beyond program participation.
• Empowering participants to achieve long-term housing stability through individualized skill-building and education including budgeting understanding lease agreements maintaining positive landlord relationships navigating community resources and developing strategies to sustain permanent housing.
• Requesting receiving and processing prevention/rehousing applications efficiently ensuring eligibility and clear communication of timelines.
• Delivering advocacy through mobile services such as home visits and community-based meetings.
• Developing and updating housing stability plans including monthly income verifications for survivors in service for 90 days and every 90 days thereafter.
• Empowering survivors by following a diversion-first approach utilizing all safe resource options before financial interventions and using progressive engagement for financial support.
• Participating in the housing walk-ins rotation with the Mobile Housing team.
• Conducting housing inspections for participant units as required by grant specifications.
• Facilitating the Road to Renting class on a monthly rotation with team members.

Community Engagement

• Collaborating with local landlords housing programs and community partners to share information about YWCA housing resources and available services.
• Attending housing-related community meetings to maintain a strong understanding of options available for domestic violence survivors.

Operations Support

• Maintaining and organize client files ensuring all records comply with YWCA policies and standards.
• Managing competing priorities by balancing direct participant services with administrative responsibilities ensuring documentation housing stability plans assessments and program requirements are completed accurately and within required timelines while maintaining high-quality participant support.
• Participating in bi-weekly mobile housing team meetings.
• Conducting monthly data reviews to ensure accuracy and compliance with grantor requirements in the YWCA internal database.