Mobile Device Technician

The New York City Department of Correction (DOC) is an integral part of the Citys evolving criminal justice system participating in reform initiatives and strategies aimed at moving the city towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees visitors volunteers and people in our custody. Importantly safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7500 diverse professionals and knowledgeable experts.

The IT Division is in need of a Sr. Technical Support Engineer to support our Mobile Device Management environment. DOC is increasing its use of mobile devices and mobile applications to support our agencys business operations and needs. These applications are Critical and must be supported and maintained 24x7.

Preferred Skills:

-5 plus years of MS Windows Server and AD installation configuration and administration.
-3 plus years of knowledge and experience administering and supporting a Mobile Device Management
platform such as VMware Workspace One.
-Microsoft certifications required.
-MDM Certification a plus but not required
-VMware certification a plus but not required

IT SERVICE MANAGEMENT SPECIALI - 95713

Qualifications :

1. A baccalaureate degree from an accredited college in computer science engineering or a related field and four years of satisfactory full-time experience related to information technology service management process management operations;

2. A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to information technology service management process management operations;

3. Education and/or experience which is equivalent to 1 or 2 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time