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MITIGATION SCHEDULING AND DISPATCH COORDINATOR SERVPRO of Bountiful

Servpro

Job Location:

North Salt Lake, UT - USA

Hourly Salary: USD 18 - 22

Posted: 18 September 2026 (Yesterday)

Application Deadline: 16 December 2026

Vacancies: 1 Vacancy

Job Summary

Benefits:

Health insurance
Opportunity for advancement
Paid time off
Vision insurance
401(k) matching
Company parties
Competitive salary
Dental insurance

Are you organized detail-oriented able to work well under pressure and comfortable helping people over the phone SERVPRO of Bountiful is looking for a Mitigation Scheduling and Dispatch Coordinator to keep our crews scheduled customers informed and daily operations running smoothly.

Youll help customers who may be dealing with stressful property damage situations. A calm attitude clear communication and dependable follow-through are essential.

WHAT YOULL DO

- Answer incoming calls professionally and gather accurate customer and job information.

- Schedule and dispatch mitigation crews according to job priorities and management direction.

- Coordinate appointments return visits and schedule changes with customers and field teams.

- Communicate arrival windows delays and updates promptly.

- Keep schedules job records and messages accurate and current.

- Follow instructions company protocols and established procedures.

- Bring urgent concerns and scheduling conflicts to the appropriate manager.

- Follow through on callbacks messages and outstanding scheduling needs.

WHAT WERE LOOKING FOR

- Excellent phone etiquette and strong communication and listening skills.

- Ability to stay calm organized and professional under pressure.

- Strong attention to detail and accurate documentation.

- Ability to manage multiple requests and adapt to changing priorities.

- Willingness to follow directions learn procedures and ask questions when needed.

- Dependability punctuality and consistent follow-through.

- Comfort using computers email and scheduling software.

- Customer service scheduling or dispatch experience preferred.

BENEFITS

Benefits become available after 90 days subject to applicable plan terms and eligibility requirements:

- Medical insurance with the company paying 75% of the individual coverage premium.

- Dental and vision plan options.

- SIMPLE IRA with a company match of up to 3% of income.

- Life insurance and a LegalShield plan option.

- Five paid holidays.

- One additional paid day off for your birthday.

If youre a dependable communicator who enjoys keeping people and schedules organized wed like to hear from you.

Compensation: $18.00 - $22.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.

Required Experience:

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About Company

Servpro

The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.

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