MIS Systems Support I

The main role of the MIS Systems Support I position is to provide excellent customer service and efficiently resolve any and all electronic equipment needs from phones to computers to software programs. This individual will need to have technical knowledge of both hardware and software quality service and excellent organizational skills.

Duties and Responsibilities include the following:

1. Provide technical support for computer hardware and software telephone systems network operating systems and all other things technology-based.
2. Respond to the help desk contacts to quickly resolve issues and meet users needs.
3. Perform installs upgrades moves changes from computer workstation hardware and software printers and laptops.
4. Read and understand technical specifications drawings and instructions.
5. Maintain an accurate database of equipment repairs and inventory.
6. Update training and user guides for equipment.
7. Multitasking to prevent issues and handle immediate needs.

• Experience with Microsoft Office suite applications Adobe Acrobat Bluebeam
• Demonstrated proficiency in troubleshooting computer hardware software operating systems and basic networking issues.
• Experience providing help desk or technical support with a strong focus on customer service and timely issue resolution.
• Ability to install configure and upgrade workstations laptops printers phones and related technology equipment.
• Strong organizational skills with the ability to maintain accurate equipment inventories documentation and user guides.
• Effective multitasking and problemsolving skills with the ability to prioritize and manage multiple support requests in a fastpaced environment.

Salaryrangeforthispositionis$55000-$60000annually.

Opportunityforadiscretionaryyear-endbonus.

401kwitha40%employermatch(uptofederallimit.)

Pleasefindmoreinformationonourcompensationpackagehere.

Inadditiontosignificantcareergrowthopportunitiesfull-time employees enjoy a competitive pay rate paid holidays and PTO; Medical Dental Vision Life Insurance Disability Insurance Flexible Spending Accounts 401k plan and Employee Assistance Program.

EC Electric is an Equal Opportunity/Affirmative Action Employer and supports a drug free workplace program. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability genetic information or characteristics protected veteran status or other protected classifications in accordance with federal law.

KnowYourRightslaborposterclickthelinkbelowforadditionalprovisionunderthisfederalmandate.

with disabilities may request accommodation to complete the application and selection process. If you require any accommodations please reach out to Human Resources at

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