Mining Onboard Specialist MineStar

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

As a MineStar Onboard Specialist youll be the on-site hands-on expert supporting Cat MineStar Command for hauling focused on technical support system optimization and collaboration.

Youll work closely with dealer personnel customer teams and Caterpillar engineering/product support to ensure autonomous haulage hardware and systems perform at their best. While youll be present in the field and actively engaged at the mine site your primary responsibility is to guide troubleshoot and partner with others rather than perform the physical maintenance yourself.

Command for hauling is designed to boost safety productivity and availabilityespecially in challenging or remote mining environments.

You will be based at the MineStar Hub in Phoenix Arizona and will travel to mine sites for shift-based assignments acting as a key link between the customer dealer teams and Caterpillar to drive successful system performance and adoption.

What Makes This Role Unique

• 7x7 Day Shift Roster: Work hard for 7 days then enjoy 7 days off. Travel relax rechargeyour time is truly yours.

• On-Site Impact: Be the go-to expert on-site ensuring systems run smoothly and efficiently.

• Innovation in Action: Collaborate with Caterpillars engineering teams to identify and implement product improvements.

• Hands-On Problem Solving: Troubleshoot analyze and optimize cutting-edge autonomous systems.

• Unique global exposure: MineStar Command spans three continents offering international site visits and cross-border collaboration that enhance training and operational experience

What youll do

• Own onboard hardware health & availability for MineStar/Command for hauling-equipped fleetsupporting the customers trucks in the field.

• Manage machine and system integration ensuring onboard components networks and machine control systems work together as intended.

• Troubleshoot field issues document findings and track problems through resolution in collaboration with cross-functional teams (engineering product support commercial).

• Analyze autonomy and base machine fault dataincluding validating data accuracy/integrityto support root-cause problem solving and performance improvement

• Report hardware/software status and critical failures clearly and consistently escalating when required and following proper procedures for critical system events.

• Coach and mentor customer personnel and internal teammates on interaction with the Command for hauling equipment and best practices.

• Present technical findings to customer maintenance and operations stakeholders in a clear practical way.

What skills you will have:

Technical Excellence: Experiencein mining technology. Strong practical experience with large mining equipmentmechanical and/or electrical troubleshooting on haul trucks or similar heavy mobile equipment. Ability to work with radios networks and off-board communications in an industrial/mine environment.

Field Support: Strong troubleshooting and field support experience. Ability to integrate and maintain complex electronic systems on machines using schematics/models; strong diagnostic mindset.

Communication Skills: Strong communication skills and the ability to work independently while collaborating with a broader multi-disciplinary team.

Top Candidates will also have:

Prior experience with Cat MineStar (onboard implementation product support engineering or application).

Degree or technical training in Electrical Mechanical Mechatronic or Mining Engineering.

What training looks like

Youll receive structured onboarding and product training on MineStar onboard networks/machine control systems and troubleshooting. Training is tailored and may include classroom learning on-the-job development and mentoring.

Additional Information:

The position is based in Phoenix Arizona and requires 5075% travel to support roster work.

Most MineStar Application Specialists follow a 7/7 rotation of day and night shifts. During scheduled rotations the selected candidate will travel to the site and stay in customer-provided accommodations. At the end of each rotation they will return home for their scheduled time off. Some roster assignments may also require working from Phoenix AZ.

Domestic relocation assistance is available.

Sponsorship is not available.

Learn more about Command for hauling Cat Caterpillar

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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