Job Description Summary

Job Description

The Training Specialist is responsible for delivering a world-class training experience in support of integrated technical systems and networking devices for internal and external customers. This role owns and supports training-related activities for assigned products and programs including systems-based instruction curriculum development digital learning content customer interface cross-functional coordination engineering engagement and new product introduction support. The position requires both systems engineering knowledge and technical training expertise to explain how products function within larger operational environments.

Individuals selected for this internship will have the responsibility and authority to carry out all assigned tasks

Roles and Responsibilities:

• Apply knowledge ofsystems engineering principles including requirements interfaces integration verification and operational concepts to support training content and user understanding.
• Translate complexsystems engineering and networking conceptsinto clear practical instruction for operators technicians maintainers and customers with varying technical backgrounds.
• Develop and maintain training content that reflectssystem architecture subsystem interactions interface dependencies configuration changes and engineering updates.
• Coordinate with engineering and cross-functional teams to incorporateproduct updates configuration changes design revisions and new product introduction (NPI)activities into training programs.
• Support structuredsystem-level and device-level troubleshootinginstruction to improve learner effectiveness and operational readiness.
• Serve as thesubject matter expert (SME)for assigned integrated systems networking devices and related training programs.
• Deliver technical training on networking devices and integrated systems includinginstallation configuration operation troubleshooting and maintenance.
• Develop update and manage technical training materials includinglesson plans practical exercises lab content digital learning tools job aids and customer-facing instructional materials.
• Partner with customers and internal stakeholders to identify training needs and develop training solutions that support product program and operational requirements.
• Support training delivery inclassroom virtual and hands-on environments including training conducted at customer locations as required.
• Ensure training content remains aligned with current product configurations engineering intent and customer use cases.
• Maintain high standards fortraining quality learner engagement and executionacross assigned programs.
• Ensure applicable student and employeehealth safety and environmental requirementsare supported in assigned training activities and facilities.
  

Basic Qualifications:

• Active Military personnel on their last 180 days of Military service

• Bachelors degree in a STEM field from an accredited university or college.

• Minimum of3 years of experiencein an engineering role engaged in systems engineering technical training instructional delivery maintenance product support customer support or related technical roles.

• Demonstrated knowledge ofsystems engineering concepts including requirements interfaces integration verification and system-level operation.
• Experience training users onintegrated technical systems and/or networking devices.
• Strong oral and written communication skills with the ability to deliver complex technical information in a clear and effective manner.
• Ability to travel as required to support customer and training delivery needs.
• This position requires U.S. citizenship status.
• Ability to obtain and maintain security clearance.
  

Desired Characteristics:

• Strong understanding ofnetwork architecture secure communications or integrated technical systems.
• Experience incurriculum development instructional design and adult learning methodologiesin a technical environment.
• Experience deliveringvirtual instructor-led and hands-on technical training.
• Experience supportingnew product introduction configuration changes and engineering-driven updatesto training content.
• Ability to deliver complex technical messages in a simple context.
• Strong interpersonal and leadership skills including the ability to influence others and lead small teams.
• Active security clearance

This role requires access to U.S. export-controlled information. Therefore employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident U.S. Citizen have been granted asylee or refugee status (i.e. a protected individual under the Immigration and Naturalization Act 8 U.S.C. 1324b(a)(3)).

Additional Information