Military DoD SkillBridge Program Lead Training Specialist Integrated Systems and Networking Devices
Grand Rapids, MI - USA
Job Summary
The Lead Training Specialist is responsible for leading the development and delivery of a world-class training experience in support of integrated technical systems and networking devices for internal and external customers. This role owns training strategy and execution for assigned products and programs including systems-based instruction curriculum development digital learning content customer engagement cross-functional coordination engineering integration and new product introduction support.
The position requires strong systems engineering knowledge technical training expertise and leadership capability to translate complex product and system behavior into effective learning solutions that improve customer readiness operational performance and product adoption. The role serves as a key liaison across engineering program customer and training organizations to ensure training solutions align with technical requirements business priorities and customer needs.
Individuals selected for this internship will have the responsibility and authority to carry out all assigned tasks
Roles and Responsibilities:
- Lead the strategy development and execution of technical training programs for integrated systems and networking devices supporting internal and external customers.
- Apply knowledge of systems engineering principles including requirements interfaces integration verification and operational concepts to shape training content and improve learner understanding.
- Translate complex systems engineering and networking concepts into clear practical instruction for operators technicians maintainers and customers with varying technical backgrounds.
- Own and drive the development maintenance and continuous improvement of training content that reflects system architecture subsystem interactions interface dependencies configuration changes and engineering updates.
- Lead cross-functional coordination with engineering program services customer and training teams to incorporate product updates configuration changes design revisions and new product introduction activities into training programs.
- Serve as the primary subject matter expert for assigned integrated systems networking devices and related training programs.
- Deliver technical training on networking devices and integrated systems including installation configuration operation troubleshooting and maintenance.
- Develop update and manage lesson plans practical exercises lab content digital learning tools job aids and customer-facing instructional materials.
- Build and maintain strong customer relationships to identify training needs understand operational challenges and develop training solutions that support product program and readiness requirements.
- Represent the training function in customer-facing discussions training planning readiness reviews and product introduction activities supporting successful execution and customer confidence.
- Act as the voice of the customer by incorporating field feedback operational use cases and customer needs into curriculum updates and training delivery improvements.
- Support training delivery in classroom virtual and hands-on environments including training conducted at GE sites and customer locations as required.
- Ensure training content remains aligned with current product configurations engineering intent and customer use cases.
- Maintain high standards for training quality learner engagement and execution across assigned programs.
- Provide informal leadership and mentorship to other trainers and team members by sharing best practices supporting standardization and helping elevate training effectiveness across the organization.
- Drive continuous improvement initiatives related to training quality customer satisfaction operational readiness and learning effectiveness.
Basic Qualifications:
- Active Military personnel on their last 180 days of Military service
- Bachelors degree in a STEM field from an accredited university or college.
- Minimum of5 years of experiencein an engineering role engaged in systems engineering technical training instructional delivery maintenance product support customer support or related technical roles.
- Demonstrated knowledge of systems engineering concepts including requirements interfaces integration verification and system-level operation.
- Experience training users on integrated technical systems and/or networking devices.
- Strong oral and written communication skills with the ability to deliver complex technical information in a clear and effective manner.
- Demonstrated ability to lead cross-functional initiatives influence stakeholders and operate effectively in customer-facing environments.
- Ability to travel as required to support customer and training delivery needs.
- This position requires U.S. citizenship status.
- Ability to obtain and maintain security clearances.
Desired Characteristics:
- Strong understanding of network architecture secure communications or integrated technical systems.
- Experience in curriculum development instructional design and adult learning methodologies in a technical environment.
- Experience delivering virtual instructor-led and hands-on technical training.
- Experience supporting new product introduction configuration changes and engineering-driven updates to training content.
- Ability to deliver complex technical messages in a simple context.
- Strong interpersonal and leadership skills including the ability to influence others and lead small teams.
- Demonstrated experience engaging customers to assess needs support readiness and improve training outcomes.
- Proven ability to drive improvements in training quality customer satisfaction and operational effectiveness.
- Active security clearance.
This role requires access to U.S. export-controlled information. Therefore employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident U.S. Citizen have been granted asylee or refugee status (i.e. a protected individual under the Immigration and Naturalization Act 8 U.S.C. 1324b(a)(3)).
GE Aerospace offers a great work environment professional development challenging careers and competitive compensation. GE Aerospace is anEqual Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
Required Experience:
IC
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