MIH Informatics Data Analyst

The posted salary range represents the expected pay for this role at the time of posting and is provided for transparency. Actual compensation if an offer is made will depend on factors such as skills experience education and overall qualifications.

Mercy Flights is hiring for a Mobile Integrated Healthcare (MIH) Informatics & Data Analyst

This role serves as a critical bridge between clinical teams MIH leadership and the Informatics & Data Analytics department ensuring our Mobile Integrated Healthcare programs are driven by accurate meaningful and impactful data.

Qualifications

Required

• Bachelors degree in Health Informatics Data Analytics Public Health Information Systems or a related field (or equivalent combination of education and experience).
• Experience in:
  • Mobile Integrated Healthcare (MIH)
  • Community Paramedicine
  • Emergency Medical Services (EMS)
  • Population Health programs
• Familiarity with:
  • ePCR platforms (ESO ImageTrend or similar)
  • Electronic Health Record (EHR) systems
  • Clinical workflows and healthcare documentation
  • Vendor relationship management for healthcare information systems

Preferred

• 2 years of healthcare analytics informatics or related experience.
• Experience with:
  • SQL
  • Power BI and/or Tableau
  • Advanced Excel
  • Data visualization best practices
• Knowledge of:
  • HL7 ICD-10 CPT and healthcare data standards
  • Lean Six Sigma or PDSA quality improvement methodologies
• Experience with statistical or programming tools such as Python R or SAS.

Preferred:Two (2) years of experience in healthcare analytics informatics or similar roles. Proficiency in SQL Power BI/Tableau Excel and data visualization best practices. Understanding of healthcare data standards (HL7 ICD-10 CPT etc.). Background in quality improvement methodologies (Lean Six Sigma PDSA cycles). Experience with statistical tools (R Python SAS) is a plus.

What Youll Do

Data Management & Analytics

• Collect validate transform and analyze data from multiple healthcare and operational systems including ePCR EHR CAD scheduling and population health platforms.
• Identify trends in patient utilization clinical outcomes referral patterns and program effectiveness.
• Develop and maintain dashboards scorecards and automated reporting tools for leadership and clinical teams.
• Ensure data integrity consistency and accuracy across all MIH-related systems.

Informatics & Systems Optimization

• Serve as a subject matter expert and super-user for MIH software applications.
• Collaborate with internal teams and external vendors to optimize system performance and workflows.
• Translate clinical needs into technical requirements for documentation templates workflows and decision-support tools.
• Support implementation testing training and adoption of new technology solutions.

Quality Improvement & Program Evaluation

• Develop key performance indicators (KPIs) and evaluation frameworks for MIH initiatives including:
  • Readmission reduction programs
  • High-utilizer interventions
  • Chronic disease management
  • Social Determinants of Health (SDOH) engagement
• Support quality improvement projects using data-driven methodologies.
• Assist with grant reporting accreditation requirements compliance initiatives and community health assessments.

Collaboration & Communication

• Partner closely with MIH leadership clinicians quality teams medical directors and community stakeholders.
• Present complex data findings to both technical and non-technical audiences.
• Act as the primary analytics liaison between MIH operations and the Informatics & Data Analytics team.

Compliance & Governance

• Maintain HIPAA compliance and organizational standards for data privacy and security.
• Document data sources reporting methodologies and operational procedures.

How to apply:Apply online at: . To ensure consideration a completed resume and Mercy Flights application must be received. Incomplete applications and/or resumes will not be accepted or considered for review. This position will remain open until filled.

Core Values : Mercy Flights is committed to serving with Community Compassion Service Teamwork and Excellence in all we do.

Mercy Flights is a drug free workplace and follows federal guidelines set by the United States Department of Labor to provide a safe and drug-free work environment.

Mercy Flights is an Equal Opportunity Employer