Middle Mile Performance Manager (MMPM), Amazon Transportation Services (ATS)

Amazon Transportation Services (ATS) manages best-in-class surface transportation programs for our internal and external customers. Connecting vendors fulfillment centers sort centers air gateways United States Postal Service (USPS) and final mile delivery stations. If a truck load needs to be moved we deliver results. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.

ATS is seeking a Middle Mile Performance Manager to help develop a world class logistics process that delivers goods on time at the best cost. Our team objective is to manage to excellence freight flowing through our North American transportation networks specifically focused on transportation carrier programs and addition we prioritize the 3P Relay carrier experience always pushing processes that prioritize retaining the highest-performing carriers.

Want to learn more about working with Amazon Transportation Services Check out this video! job responsibilities
- Collaborate on the design development and delivery of key programs metrics reports analyses and dashboards to drive key business decisions across customer-facing programs.
- Strategically assess how Linehaul most efficiently serves each program to identify opportunities and align with key stakeholders to insert Linehaul into the program decision-making processes.
- Influence third party (3P) carrier leadership and Amazon technology teams to identify and drive process improvements that improve service iterate technology and enhance carrier engagement and growth.
- Analyze data across databases (using Excel Access SQL Quicksight and/or other data management systems) and performing ad hoc reporting and analysis as needed. Candidates must show ability to think analytically and use data to drive results to be considered for this role.
- Identify appropriate performance metrics for each program and ensure consistent measurement and accountability.
- Tie KPIs and project goals to entitlement and track results.
-Business writing is required to drive strategic initiatives. Work samples that display a candidates ability to think strategically should be submitted.
- Traveling domestically 25% - 50%.

- 3 years of program or project management experience
- 4 years of supply chain experience
- Bachelors degree
- Knowledge of Microsoft Excel at an advanced level including: pivot tables macros index/match vlookup VBA data links etc.
- Experience in analyzing data to drive decisions

- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
- Experience of Six Sigma/ Lean analytical techniques

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at AZ Tempe - 85800.00 - 128600.00 USD annually
USA GA Atlanta - 85800.00 - 128600.00 USD annually
USA TN Nashville - 77200.00 - 115800.00 USD annually
USA WA Bellevue - 85800.00 - 128600.00 USD annually